Reva
I am an experienced Real Estate Virtual Assistant with over a year of expertise in providing comprehensive support for real estate operations. My skills include inbox management, lead generation, appointment setting, cold calling, and administrative tasks, ensuring efficient and effective business processes.
Experience Highlights:
1. Inbox Management:
- Efficiently organized and managed email communications for a real estate agency.
- Responded promptly to inquiries and followed up with potential clients and partners.
- Handled 'not interested' and 'wrong number' messages, maintaining a clean and organized inbox.
2. Prospecting and Lead Generation:
- Utilized platforms like Zillow, LinkedIn, Sales Navigator, and Dataflik for sourcing and qualifying leads.
- Conducted skip tracing and data scraping to gather accurate contact information.
- Maintained and updated lead databases in CRM platforms such as Resimpli, Apollo, and Go High Level.
3. Appointment Setting and Cold Calling:
- Scheduled and confirmed appointments with prospective clients, ensuring smooth communication.
- Conducted cold calls to potential leads, introducing services and setting up follow-up calls.
- Developed scripts and strategies for effective cold calling and lead conversion.
4. Administrative Support:
- Organized files and maintained detailed records of all transactions and communications.
- Prepared and managed documents related to property acquisitions and sales.
- Assisted with marketing campaigns and other administrative tasks as needed, contributing to the overall efficiency of the team.
5. Customer Service:
- Provided excellent customer service by handling inquiries and resolving issues promptly.
- Maintained positive relationships with clients, ensuring their needs were met and exceeded.
- Supported tenant communication and issue resolution for rental properties.
6. Property Management:
- Assisted in managing rental properties, coordinating property showings and inspections.
- Facilitated tenant communication, ensuring timely resolution of issues and maintaining satisfaction.
Technical Skills:
- Proficient in CRM platforms: Resimpli, Apollo, Go High Level.
- Skilled in using Google Sheets, Zillow, Dataflik, and other relevant software.
- Strong organizational and multitasking abilities.
Personal Attributes:
- Excellent communication skills, both written and verbal.
- Ability to work independently and meet deadlines.
- Quick learner, adaptable to new tools and processes.
- Dedicated to providing high-quality support and improving business efficiency.