Blank Year
Bs Computer Science
The University of Manila
My Skills & Services
I'm thrilled to provide you a glimpse of my journey through this portfolio. It's a story of seamless customer assistance, efficient appointment management, and behind-the-scenes support.
Proficient in Facebook Ads Manager and Social Media Manager roles, I excel at creating and optimizing ad campaigns, growing engagement through both organic methods and paid ads, and crafting compelling creatives and ad copy to drive results.
In addition, I have expertise in real estate data scraping, compiling client lists from various sources, conducting data skip tracing, and organizing information in CRMs like Resimpli and Readymode. I am experienced in healthcare recruitment, utilizing Sales Navigator, Indeed, and CareerBuilder to source RNs and LPNs, and managing candidate data with Go High Level, Salesforce, and Apollo.
Skilled in lead generation, including researching target audiences, creating lead lists, making outbound calls, and scheduling appointments.
Efficient in data entry and appointment setting, coordinating calendars and follow-ups. I possess a strong background in customer service, ensuring satisfaction in positions at T-Mobile, Andersen, Best Buy, and McDonald's.
I demonstrate excellent administrative skills, managing LinkedIn profiles, Gmail inboxes, and responses, with a keen eye for detail and effective communication. Able to work independently or as part of a team.
Certificates
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Professional Engagements
Feb 2024
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July 2024
Cedar Cash Home Buyer
(Real Estate Data Specialist)
I gather and organize property data from various sources like clerk of court/civil court/evaulta and zillow websites. I use tools like Dataflik for skip tracing to find contact details and then input the data into CRM platforms like Resimpli. This helps in identifying potential leads and setting up targeted marketing campaigns.
March 2023
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February 2024
E&T Digital
(Lead Generation / Data Entry)
As a lead generation specialist, my responsibilities included:
- Conducting research to identify target audience and create lead lists.
- Contacting potential customers through various communication channels to generate interest in the company's products or services.
- Qualifying leads to determine if they are a good fit for the company's offerings.
- Maintaining accurate records of leads and interactions.
- Meeting performance metrics, such as lead volume, lead quality, and conversion rates.
- Overall, I have excellent communication skills, research abilities, and the ability to identify and generate potential customers. I play a critical role in driving sales and revenue for a business by identifying and attracting new customers.
January 2023
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March 2023
R&B Enterprises
(Lead Generation)
As a lead generation specialist, my responsibilities included:
- Conducting research to identify target audience and create lead lists.
- Contacting potential customers through various communication channels to generate interest in the company's products or services.
- Qualifying leads to determine if they are a good fit for the company's offerings.
- Maintaining accurate records of leads and interactions.
- Meeting performance metrics, such as lead volume, lead quality, and conversion rates.
- Overall, I have excellent communication skills, research abilities, and the ability to identify and generate potential customers. I play a critical role in driving sales and revenue for a business by identifying and attracting new customers.
January 2023
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March 2023
Stentam Co
(Appointment Setting)
My responsibilities included:
- Conducting market research to identify potential customers and leads.
Making outbound calls to potential customers to introduce the company's products or services.
- Building rapport with potential customers over the phone and - determining their needs.
- Scheduling appointments for sales representatives to meet with - potential customers.
- Maintaining accurate records of appointments and customer interactions in a database.
- Achieving daily, weekly, or monthly appointment quotas.
- Providing excellent customer service and handling customer inquiries.
- Overall, I have excellent communication skills, the ability to build rapport with potential customers, and the ability to schedule appointments effectively. I play a critical role in generating leads and driving sales for the company.
2022
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2022
Alorica
(Customer Service Representative Best Buy)
I have strong communication skills, technical expertise, and the ability to efficiently handle client enquiries and difficulties. I play a crucial part in ensuring that Best Buy's products and services satisfy consumers and that their inquiries are handled in a timely and professional manner.
2021
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2021
Concentrix
(Customer Service Representative T Mobile)
As a call center agent, I have strong communication skills, product knowledge, and the ability to efficiently address client inquiries and difficulties. I am responsible for ensuring that customers are satisfied with T-Mobile's products and services, as well as that their inquiries are handled in a fast and professional manner.
2020
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2020
Hinduja Global Solutions
(Customer Service Representative Andersen)
Andersen Corporation is a manufacturer of windows and doors. As an Andersen call center representative, my primary role is to provide customer service and support to customers who contact the company through phone, email, or other communication channels.
2018
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2022
Pizza Hut
(Customer Service Representative)
I have outstanding communication skills, a thorough understanding of Pizza Hut's products and services, and the ability to efficiently address customer concerns and difficulties. I am responsible for ensuring that customers are satisfied with Pizza Hut's products and services, as well as that their inquiries are handled in a fast and professional manner.
November 2009
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December 2017
Mcdonald's
(Service Crew)
My main tasks as a service crew member include welcoming customers, taking orders, preparing food and drinks, serving customers, processing payments, keeping cleanliness, and delivering exceptional customer service. Our goal is to make sure that clients have a good time, that they get good food and drinks, and that they are satisfied with the service.
Services Offered
Social Media Management
Focusing on growing engagement through community-building efforts and organic strategies.
Lead Generation
Effective lead generation: targeted prospecting, data scraping, and outreach to grow your client base.
Real Estate Data Scraper
Accurate real estate data scraping: property details, market analysis, and lead generation for informed decisions.
Virtual Assistant
Reliable virtual assistant: email management, scheduling, customer support, data entry, and more.
Facebook Ads Manager
I specialize in Facebook Ads, overseeing the full campaign process from strategy development to execution.