In my previous work experience as a Transcriptionist, I was responsible for producing accurate and timely transcriptions of audio content sourced from TikTok. Beyond my transcription tasks, I was promoted to Group Leader, where I took on additional responsibilities, including:

• Monitoring group members’ transcription accuracy and providing coaching or assistance when needed.

• Organizing and maintaining daily production sheets to ensure smooth tracking of outputs.

• Preparing and submitting detailed daily productivity reports to leadership.

• Assisting in orientation sessions for newly hired employees by presenting the company profile, policies, and benefits.

• Utilizing Excel to track my personal audio hours transcribed as well as monitor and record my group members' individual progress for performance evaluations.

This experience strengthened my skills in quality assurance, team coordination, documentation, and data management while developing my leadership and communication abilities within a remote work setup.