2019
BS Tourism Management
PATTS College of Aeronautics
Meet Kate
Hi, I’m Katelin Macabitas — a dedicated and detail-oriented Virtual Assistant based in the Philippines. With a strong background in administrative support, customer service, and team coordination, I specialize in helping entrepreneurs and small teams stay organized, focused, and on track.
I’ve worked with diverse clients and teams, assisting in everything from recruitment and documentation to social media engagement and basic design. I’m skilled in tools like Notion, Google Workspace, MS Office, and Canva — and I thrive in remote, collaborative environments where communication is clear and goals are aligned.
I’m passionate about supporting businesses with reliability, integrity, and heart. When I’m not working, you’ll find me reading with my book club, playing pc games, or learning new skills to grow in my craft.
If you’re looking for a reliable, adaptable, and dedicated VA — I’d love to be part of your journey.
Let’s make things easier, together. 💻✨
Skills and Expertise
Your dependable support system for organized, efficient, and smooth-sailing operations.
Social Media Management
Graphic Design
Data Entry
Customer Service
General Virtual Assistance
Video Editing
Certificates
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My Experience and Education
2025
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2025
Concious Creations
(Virtual Receptionist/Executive Assistant)
Created and organized the company’s internal organizational chart to streamline team structure and communication.
Managed daily administrative tasks and schedules using Notion to ensure smooth and efficient operations.
Handled reception duties virtually, serving as the first point of contact during client meetings and team calls.
Coordinated and managed Zoom breakout rooms for client meetings and candidate interviews.
Conducted initial interviews with potential candidates for various internal roles, assisting in the company’s recruitment process.
Managed the client’s social media account, including posting content and basic engagement.
2024
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2024
Microsourcing
(Optical Assistant (CSR))
Responding promptly to customer inquiries via phone, chat and email, providing accurate information regarding products, orders and services.
2022
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2023
HOLISTO
(HCN Manager (Outbound Caller))
Outbound calls to Front desk agents to get the confirmation number of the guest’s reservation
Confirmed all the details in the reservation and recorded the reservation numbers to our designated tracker/work space
Escalated cancelled or no-show bookings and made sure to take note of the reservation in our designated work space
2021
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2022
Quadsourcing Inc.
(Transcriptionist/Group Leader)
Producing timely and accurate transcriptions of audio recordings from TikTok
Monitored group members’ accuracy rate and provided assistance whenever needed
Organized group members’ production sheets and provided report for everyday productivity
Assisted the orientations for newly hired employees and presented the company profile and benefits
Services offered:
Customer Service
Putting You First: Responsive, Reliable, and Caring Support through email and/or live chat.
Executive Assistance
Your Right-Hand: Efficient, Discreet, and Reliable Assistance.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry Specialist
Organizing Your Information: Expert Data Entry Support.