Hey I am Darlene

More Info About Me

Hi! Excellent customer support services and content writing are what I offer. My mission is to goal is to make your website more visible in major search engines’ organic search results and provide superb customer service. I have excellent written, vocal communication, and customer service skills, as well as the ability to give constructive criticism. By using active listening, reading, empathy, and a professional manner. I am able to turn problematic customers into satisfied customers, thanks to my training and expertise.

I can encode quickly and accurately, have good customer service skills, know how to use a computer, and know how to use basic computer programs.
I have basic knowledge of Microsoft Applications such as Word, Excel, and PowerPoint. Google Apps like Google drive, docs, and sheets. Using Ai Tools like word AI and Chatgpt.

I will be responsible for recording and maintaining your business’ financial transactions, such as purchases, expenses, sales revenue,
invoices, and payments. record financial data into general ledgers, which are used to produce the balance sheet and income statement.
By using QuickBooks, I can easily help you with your business.

Darlene Charlot Nallas Callao
Makati City, Philippines
cdarlenecharlotnallascallao@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Content Creator
Search Engine Optimization Analyst/Specialist
Data Entry Specialist
Online Bookkeeper

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
Bookkeeping NC III

TESDA (Technical Education And Skills Development Authority)

2018
Food and Beverage Services

TESDA (Technical Education And Skills Development Authority)

2019
Bachelor of Science Major in Business Management

St. Anthony’s College

2019 - 2022
Infocom
(Customer Service Representative ( Email Center))

-Universal handling of customer concerns and requests thru email such as,
-Sending SOA
-Ticket repair
-Rebate request
-Disconnection Request
- Reconnection
-Transfer
- Generate Invoices

2019 - 2019
IXL Solution Company
(Invoice Agent in Ramp Seasonal Job)

- Encode the client's flower purchases and contact the shop regarding the details and order.
- Offer a discount, vouchers, and promos to clients.
- Handling queries regarding deliveries, feedback, and concerns of clients.

2017 - 2018
Freelancer
(Co- Executive Assistant)

- Arranging files needed in day-to-day transaction.
- Prepare and assorting documents based on what needed most.

2017 - 2017
Freelancer
(Executive Assistant)

Prepare documents that need to be signed and approve.
Entertain and answer queries.

My Services

Article/Content Writer

Creating material for social media, blogs, articles, product descriptions, and the company website.

Data Entry Specialist

A professional is liable for transferring paper formats into computer files or database systems.

Online Bookkeeper

Is chargeable for providing accurate, up-to-date financial information to a couple of businesses.

Search Engine Optimization

The goal of SEO is to make your website more visible in major search engines' organic search results.


Works

Data Entry Sample

Search Engine optimizatio...

Online Bookeeping Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Makati City,
Philippines
Email :
cdarlenecharlotnallascallao@gmail.com


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