Hi! Excellent customer support services are what I offer. My mission is to provide superb customer service. I have excellent written and vocal communication skills, as well as the ability to give constructive criticism. By using active listening, reading, empathy, and a professional manner. I can turn problematic customers into satisfied customers, thanks to my training and expertise.
I can encode quickly and accurately, have good customer service skills, know how to use a computer, and know how to use basic computer programs. I have basic knowledge of Microsoft Applications such as Word, Excel, and PowerPoint.
I will be responsible for recording and maintaining your business’ financial transactions, such as purchases, expenses, sales revenue, invoices, and payments. record financial data into general ledgers, which are used to produce the balance sheet and income statement.
Darlene Charlot Callao
Professional Virtual Assistant-
skype:live:DarleneCallao?chat
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linkedin.com/in/charlot-callao/
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cdarlenecharlotnallascallao@gmail.com
About
Skills
Online Bookkeeper
Data Entry Specialist
Certificate
2022
General Virtual Assistant Training
Certificate of Participation is given to Darlene Charlot Nallas Callao for successfully participating in General Virtual Assistance Training, a 5 hours live webinar conducted on September 4, 2022 which aims to enrich the knowledge of the participants in the growing freelancing marketing.
DHAMIELYN A. SARNO
(Coach | Pro VA Co Founder)
Bookkeeping NC III
Food and Beverage Services NC II
IQ TEST
Taking in IQTest.com with result of 120
Experience
2019-2022
Customer Service Representative
Email CenterUniversal handling of customer concerns and requests thru email such as,
Sending SOA
Ticket repair
Rebate request
Disconnection Request
Reconnection
Transfer
Generate Invoices
2019-2019
IXL Solution Company
Invoice Agent in Ramp Seasonal JobEncode the client's flower purchases and contact the shop regarding the details and order.
Offer a discount, vouchers, and promos to clients.
Handling queries regarding deliveries, feedback, and concerns of clients.
2017-2018
Freelancer
Co- Executive AssistantArranging files needed in day-to-day transaction.
Prepare and assorting documents based on what needed most.
2017-2017
Freelancer
Executive AssistantPrepare documents that need to be signed and approve.
Entertain and answer queries.
Education
2019
Bachelor of Science Major in Business Management
St. Anthony’s College2018
Bookkeeping NC III
TESDA (Technical Education And Skills Development Authority)2018
Food and Beverage Services
TESDA (Technical Education And Skills Development Authority)Services
Online Bookkeeper
Is chargeable for providing accurate, up-to-date financial information to a couple of businesses.
Data Entry Specialist
A professional is liable for transferring paper formats into computer files or database systems.