~~
Bachelor of Science in Criminology
Asian Institute of Science and Technology
I'm your ideal choice
Hi there, I'm John Jel Mar Ellaga, or simply John. Based in Cavite, Philippines, I'm a goal-driven individual with a passion for achieving what I set out to do. I approach tasks with unwavering determination, ensuring that nothing is left unfinished.
I'm a 23-year-old professional dedicated to delivering top-notch customer service. With two years' experience as a Customer Service Representative, I've developed strong communication and problem-solving skills, along with empathy for diverse client needs. I excel in fast-paced settings, thrive on challenges, and am eager to enhance customer experiences with my expertise. Outside of work, I enjoy reading, movies, and fitness, and I'm committed to ongoing personal and professional growth.
If you believe that I am fit to work with you, Let's go ahead and schedule a quick interview. Let's make things happen!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Lead Generation
Customer Service Support
Certificates
×
![]()
My Experience and Education
2023
-
2023
DATAGEN FACILITIES OPC
(OUTBOUND/COLD CALLER)
•I played a pivotal role in driving the adoption of sustainable energy solutions, specifically
focusing on solar panels and spray foams.
•My primary responsibilities included initiating
outbound calls to potential customers,
•Engaging in meaningful conversations to
understand their energy needs, and effectively conveying the benefits of our products.
2022
-
2023
TELEPERFORMANCE
(CUSTOMER SERVICE REPRESENTATIVE INBOUND)
•Handle incoming calls from applicants seeking updates on their credit card applications
•Verifying every customers identity before providing any personal information
•Provide accurate and up-to-date information regarding the application status
2022
-
2022
S8C CARMONA
(CSR OUTBOUND CALLER)
•Conducting outbound call for a political survey, with a specific focus on
gathering information related to a general election
My Services
Data Entry / Encoder / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generator
Prospect identification and cultivation, dedicated to propelling business expansion through targeted client acquisition.
Cold Calling
Experienced cold caller driving successful sales through effective communication and relationship-building.
Inbound Calling
Experienced inbound caller ensuring exceptional service and positive client experiences.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.