2011
Bachelor of Science in Nursing
Davao Medical School Foundation
More Info About Me
Hello! I'm Zyra Gneise T. Valdez, your all-in-one solution for medical support and digital visibility. As a medical virtual assistant, I'm great at keeping everything organized and efficient. That includes sorting out schedules, answering patient questions, and keeping detailed records. With a keen eye for detail and strong communication skills, I make sure everything goes smoothly in healthcare, so you can focus on providing excellent care.
When it comes to boosting your online presence, I've got you covered. I specialize in SEO, helping businesses stand out online and attract more visitors to your website. With my skills in both areas and my dedication to continuous learning and adaptability, I'm committed to keeping up and bringing excellent results for your business.
Let's collaborate and achieve success together!
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Saibervet
(Medical Virtual Assistant)
🩷Schedule appointments for patients
🩷Organize and maintain medical records with accuracy and
confidentiality
🩷Answer patient inquiries over the phone
🩷Coordinate referrals to specialists or other healthcare providers as needed
🩷Support with administrative tasks: data entry, filing, and correspondence management.
🩷Handle patient intake processes, including gathering information and completing required paperwork
🩷Send text reminders to patients
2016
-
2022
Alorica Teleservices
(Accounts Receivable Representative)
🩷Process patient prescriptions or orders
🩷Handle billing and process payments accurately and efficiently
🩷Update patient accounts based on payment or contact information changes
🩷 Cancel patient orders as needed, following appropriate protocols
🩷Facilitate payment arrangements for patients when necessary
2015
-
2016
Teleperformance
(Hotel Reservation Sales Representative)
🩷Sell accommodations, insurance, and other travel services to customers
🩷Cooperate with customers to understand their travel needs and provide advice on destinations, transportation options, travel dates, costs, and accommodations
🩷Facilitate billing and payment processes for reservations
🩷Provide excellent customer service by addressing inquiries and offering assistance throughout the booking process
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.