VA Zhel

Hi! I’m Razel but you can call me Zhel!

I'm a results-driven and reliable professional with over ten years of experience in customer service, sales coordination, operations, and administrative support. I’ve worked across industries which gives me a unique edge in understanding client needs and adapting to diverse work environments.

I specialize in helping businesses stay organized and keep operations running smoothly behind the scenes. Whether it’s managing schedules, creating reports, resolving client concerns, or supporting teams remotely, I bring a calm, detail-oriented, and solutions-focused mindset to every task.

I have strong administrative skills supported by proficiency in Microsoft Office and Google Workspace. I also completed TESDA NC II training in Medical Transcription and OJT, which strengthened my attention to detail, transcription, and data entry skills. In addition, I use Canva to create simple yet effective digital marketing ads and graphics to support online content.

Currently exploring virtual assistant opportunities that allow me to support growing teams and create value through dependable, high-quality work. I look forward to bringing my skills and experience to support your business goals with reliable, detail-oriented assistance.

Zhel Rose D. Ruyeras
Antipolo, Philippines
Freelancer
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My Skills and Competencies

Operations & team management
Data reporting & spreadsheet analysis
CRM Management
Project Management
Email & Calendar Management
Content & Presentation Support

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2008
Bachelor of Science in Tourism

Polytechnic University of the Philippines

January 2017
Medical Transcription NC II

ITMC Training Center - Quezon City, Philippines

August 2024 - August 2025
Bohol Hydraulic Hose & Parts Supply
(Operations Director - Remote)

- Operations & team management
- Data reporting & spreadsheet analysis (Excel, Google Sheets)
- Project management (Trello)
- Email & calendar management (Outlook, Gmail)
- Communication tools (Zoom, Google Meet)
- Document handling (Google Workspace, Microsoft Office)

April 2024 - July 2024
MJR Beauty and Derma Concept, Inc.
(Sales Supervisor)

- Adobe Photoshop, Canva for various marketing materials
- MS PowerPoint and Canva for presentations
- Google Calendar for scheduling
- HubSpot for CRM Management
- MS Office and Google Workspace for various office and admin tasks

2017 - 2023
Roman Catholic Bishop of Antipolo | Minor Basilica and Parish of St. John the Baptist. Taytay, Rizal
(Office Secretary)

- Adobe Photoshop, Canva for posters and social media posts
- CapCut, iMovie for video editing
- Canva, MS PowerPoint for presentations
- Google Calendar for scheduling
- MS Word, Google Docs for correspondence
- MS Excel, Google Sheets for payroll system and financial tracking
- other Office Administration duties

May 2017 - June 2017
Prescribe Limited
(Medical Transcriptionist - OJT)

- Data Entry
- Computer and Typing Skills
- Research Skills
- Proofreading

2012 - 2016
Gulf United Corporation – Service Provider for ETIHAD Airways
(Passenger Sales Executive)

- Market Research
- MS PowerPoint for presentation during sales visits/events
- Google Calendar for scheduling meetings/events
- Adobe Photoshop for Marketing
(brochures, flyers, and e-flyers for email blasting)

2008 - 2012
Gulf Express Corporation
(Reservations and Ticketing Officer)

- Data Entry for reservation and ticketing
- Microsoft Office Applications
- Adobe Photoshop for designing promotional flyers
- MailChimp and Gmail for email marketing

My Services

Client & Stakeholder Management

Strengthening client relationships through professional onboarding, follow-ups, and communication.

Administrative Support

Organizing daily tasks, emails, travel, and documents to keep your business running smoothly.

Business Operations Support

Streamlining workflows with reporting, data analysis, CRM updates, and operations monitoring.

Content & Digital Assistance

Boosting your online presence with social media support, research, presentations, and content prep.

Specialized Executive Support

Providing tailored executive support with project tracking, CRM/EHR, and advanced data management.

Executive Virtual Assistance

Stay focused on growth while I manage your schedule, emails, and priorities with reliable support.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Antipolo,
Philippines


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