2014
BS Psychology
Rizal Technological University
More Info About Me
Hello! You can call me Rose. I have 2 wonderful kids. I am 29 years old. I am currently working as VA- Referral Coordinator in Sequoia Quality Health. I finished 2nd year of BS Psychology, and studied Spanish Language for 3 mos.
I have also worked as Spanish Bilingual Representative in ROJO where I do appointment bookings for 3 clinics in US.
My Skills and Competencies
Social Media Management
Amazon VA
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2023
Sequoia Quality Health
(VA Referral Coordinator)
Answering phone calls, doing outbound calls to patient once have appointment, doing screening questionnaires over the phone, calling specialist office for patient appointments, sending fax for labworks, authorizations and Dr. notes to specialist office. Uploading files in our tools, making sure that I am being HIPAA compliant.
2022
-
2023
Intel assist
(Spanish Bilingual)
Processed payment, Explained bill and other charges to Spanish and English customer, taking calls, making outbound calls as well if needed.
2022
-
2022
ROJO
(Spanish Bilingual Representative)
-Appointment booking, sending prescription request, referral request and advise patient what is the time frame of specific form or medical records they need.
-Answering phone calls both English and Spanish, Helping patient connecting to provider on call for emergency instances. Doing Covid-triage.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon VA
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.