2009
Bachelor of Science in Computer Science
University of Bohol
More Info About Me
A motivated individual experienced in Banking, Customer Service, General Office, Data-Entry activities and associated software. Creative and resourceful, professional, respectful in a business-like manner. Expertise in Customer Service/Satisfaction, Call Handling and Telephone Etiquettes. Expertise in Email Handling/Communication, Analytical Skills and Data Oriented. Computer literate (Proficiency in Microsoft Office programs). Knowledgeable in Basic Networking and Troubleshooting.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2014
-
2024
BDO Unibank Inc
(Marketing Officer)
Responsible for the daily operations of the Marketing Section of the branch and assists the Branch Head in marketing the Bank's and affiliates' products and services.
2013
-
2014
SPi Global CRm
(Customer Service Representative)
o Answer telephone calls and handle customer orders and inquiries.
o Research required information using available resources
o Provide customer with product and service information o Creates and update customers’ database information o Route calls to appropriate resource
o Follow up customers’ call when necessary
o Complete call information according to standard operating procedures
2013
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2013
PROWATER TECHNOLOGIES INC.
(Sales and Purchasing Assistant)
o Markets the company’s products and services
o Prepares proposal and reports to clients
o Prepares delivery receipts and sales invoice
o Review and collects payments from clients
o Coordinate to clients in relation to our projects
o Does inventory and canvass/purchase necessary supplies/tools
o Prepares bank and bills payment
o Prepares reimbursement and petty cash reports
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.