In my experience, progress can only be attained through a consistent and disciplined approach, coupled with a clearly defined objective for each task. What excites me is producing outputs with complete focus and ensuring that each task is completed by the end of the day.
My experience of almost 4 years in the e-commerce industry has allowed me to develop a mindset that can navigate any challenge with poise. To further augment my abilities, I am undergoing training as a general virtual assistant. During the training, I discovered that the experience I gained in my previous role, such as data entry, product listing, product research, customer service representation, and social media management, will prove useful in my virtual assistant career. The accounting subject I studied in college, combined with the training I received on QuickBooks, will prove valuable in my bookkeeping virtual assistant journey.
With a strong focus on details and a meticulous approach to work, I ensure that all outputs are of the highest quality possible. Furthermore, I believe that suggesting improvements and innovations can contribute to the success of the business.
To me, being a successful Virtual Assistant and person means upholding values such as integrity, honesty, and responsibility. These traits allow me to approach tasks with clarity and purpose.
CAVITE STATE UNIVERSITY SILANG CAMPUS
Managing customer orders, exporting order details from the website and sending them via email using Outlook to the designated fulfillment entity.
Create a feed posting on Instagram via Seller Center to promote a specific item of the brand, particularly during a big sale scheduling the post to ensure maximum visibility and reach among the target audience.
Encode the daily store performance data into Excel to monitor and track the store's performance this includes gathering data on sales, customer traffic, website analytics, and other relevant metrics to assess the store's overall performance and identify areas for improvement.
Deactivate products that are out of stock This involves regularly checking stock levels and updating product listings.
Create a new product listing on the seller center when there is a new set of products that needs to be added to the online store. This involves gathering product information such as product name, description, images, pricing, and other relevant details and inputting them into the seller center's product listing interface.
Conduct live monitoring of sales during a big sale event and create a report using Google Drive to track the store's performance. This involves using analytics tools to monitor real-time sales data and update the report accordingly, providing insights into customer behavior, popular products, and overall sales trends.
Managing and fulfilling customer orders, including processing payments, packing, and shipping products, and handling returns and refunds.
Responding to customer inquiries, providing assistance with product selection, addressing complaints and concerns, and managing customer feedback and reviews.
Monitoring stock levels, ordering new products, updating product listings, and managing product information and images.
Creating and updating website content, managing website design and layout, optimizing website for search engines (SEO), and integrating new features and tools.
Creating and managing online advertising campaigns, managing social media accounts, creating email marketing campaigns, and analyzing website and campaign performance.
Analyzing sales and marketing data, identifying trends and opportunities, and making recommendations to improve store performance.
Conducting market research, identifying new product opportunities, and recommending improvements to product selection and pricing strategies.
Managing inventory and warehouse operations, including coordinating with suppliers and fulfillment centers.
Handling administrative tasks such as data entry, order processing, and customer support ticket management.
Assisting with bookkeeping and financial management tasks such as tracking expenses, managing invoices and receipts, and reconciling accounts.
supports customers by providing helpful information, answering questions, and responding to complaints.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.