Bachelor of Science in International Tourism Management
Joji Ilagan International Schools
N/A
Joji Ilagan International Schools
With my extensive experience in the hospitality industry with Marriott Savannah Riverfront Savannah, Georgia, I am confident that I would be a valuable asset to your team. Having worked in various roles for 1 year and 6 months, I have developed a deep understanding of the importance of creating memorable experiences for guests. From managing front desk operations to coordinating events ensuring smooth operations. I have consistently demonstrated my abilities to exceed expectations and deliver outstanding results.
In my current role as a Front Desk Agent at Marriott Savannah Riverfront Hotel, I have successfully achieved multiple recognitions such as top enrollers for Bonvoy enrollments, which our hotel was recognized for being the First Marriott Property in the United States of America to encouraged new travelers to be a part of Marriott. I had the highest number of new members
being enrolled and had a multiple upsells during the time being, which not only helps the hotel in improving guest satisfaction experience but also inspires all the front desk agents to build a personal connection with the guests. Being a part of Marriott has defiantly shaped me into the person I am today, with every brand and experience there is so much new to learn.
My key responsibilities while I worked as a Food and Beverage Associate was to serve my guests. Provide them with any assistance they need while they dine in our restaurant also we provide comfortable and clean places they can eat with their family.
We are responsible for preparing the papers for a specific time and date specifically about where the money goes also the sales for a month. We use Microsoft Excel and Microsoft Word to encode everything the necessary information financially.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.