2015
Bachelor of Arts in Consular and Diplomatic Affairs
De La Salle College of Saint Benilde
Your Rockstar Super VA
hey there,
Getting stuck with all the day to day admin task, that's stopping you from growing your business?
I've got the perfect solution for you. HIRE ME!!!
๐ฐ ๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐ ๐
๐๐-๐๐๐
๐๐- ๐๐
๐๐๐ ๐๐๐๐ ๐๐ ๐๐๐๐ ๐๐๐ ๐๐๐๐๐ ๐๐ ๐๐๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐
๐ ๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐.
Dependable and resourceful freelancer with 7 years of extensive experience in account management, coordination, product sourcing, procurement, purchasing, accounting, admin, sales and marketing.
Ready to assist in case you're falling behind on your to-do list because of all the daily admin tasks or maybe struggling on your sales because you're spending all day answering emails.
Worked overseas for the last 5 years (Qatar) as a sales coordinator being the key person between clients and my company until I was promoted to Business Development and Operations Manager handling the entire department. Apart from that I have assisted a couple of US-based company in terms of coordination, billing, accounting, administrative, order processing and many more over the past years.
By partnering with me, you can focus on what you do bestโgrowing your businessโwhile I handle the tasks that are holding you back. Let's work together to fuel your growth and remove the burden of day-to-day operations.
Looking forward to the possibility of collaborating with you and helping your business thrive..
Here's what clients book me for ๐๐๐
๐ฐ๐ต ๐ช๐๐๐ ๐ฌ๐๐๐๐๐๐๐๐ ๐๐๐
๐ป๐๐๐-๐บ๐๐๐๐
๐ฉ๐ปโ๐ป๐ท๐๐๐๐๐๐ / ๐ถ๐๐๐๐๐๐๐๐๐ ๐ด๐๐๐๐๐๐๐๐๐ ๐ท๐น๐ถ
๐ฏ๐ฏ100% ๐ฑ๐๐ ๐บ๐๐๐๐๐๐ ๐บ๐๐๐๐ (7 years experience)
Below are some other things I can help you with:
๐ฅOffice Organization/Administrative & Secretarial Support
๐ฅAccounts payable & receivables
๐ฅBilling Invoicing
๐ฅVendor search / application
๐ฅCustomers Invoicing
๐ฅReport Generation
๐ฅOrder process and management
๐ฅProject Management
๐ฅEmail Marketing
๐ฅOnline Business Manager
๐ฅEmail Management
๐ฅData/ Invoice Encoding
๐ฅProject / Operation Management
๐ฅNavigation of different CRM's
๐ฅOrganizing data
๐ฅEmail respondence, data/reports
And other tasks that depend on the client as I am a fast learner.
โก๐๐ป๐ฑ๐๐๐๐ฟ๐ถ๐ฒ๐ ๐ ๐ต๐ฎ๐๐ฒ ๐๐ผ๐ฟ๐ธ๐ฒ๐ฑ ๐๐ถ๐๐ต:๐ฉ๐ปโ๐ป
๐ฃ๐ฟ๐ผ๐บ๐ผ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐ | ๐๐ฝ๐ฝ๐ฎ๐ฟ๐ฒ๐น | ๐๐ผ๐ป๐๐๐ฟ๐๐ฐ๐๐ถ๐ผ๐ป | ๐๐ฎ๐ฐ๐ถ๐น๐ถ๐๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ | ๐๐น๐ฒ๐ฎ๐ป๐ถ๐ป๐ด | ๐๐ผ๐๐ฒ๐ฟ๐ป๐บ๐ฒ๐ป๐ ๐๐ผ๐ป๐๐ฟ๐ฎ๐ฐ๐๐ถ๐ป๐ด | ๐ข๐ป๐น๐ถ๐ป๐ฒ ๐๐ฐ๐ฎ๐ฑ๐ฒ๐บ๐ | ๐๐ผ๐ผ๐ฑ ๐ฆ๐๐ฝ๐ฝ๐น๐ / ๐ ๐ฎ๐ป๐๐ณ๐ฎ๐ฐ๐๐๐ฟ๐ฒ๐ฟ | ๐ฅ๐ฒ๐ฎ๐น ๐๐๐๐ฎ๐๐ฒ | ๐ ๐ฎ๐ป๐ฝ๐ผ๐๐ฒ๐ฟ | ๐ง๐ฟ๐ฎ๐ป๐๐ฝ๐ผ๐ฟ๐๐ฎ๐๐ถ๐ผ๐ป & ๐๐ผ๐ด๐ถ๐๐๐ถ๐ฐ๐
โก๐๐ญ๐ฅ๐๐ง๐ฉ๐๐จ๐:
๐ฟ๐๐๐๐๐๐๐๐๐๐ ๐ฟ๐๐๐๐๐๐๐ ๐๐๐ ๐ฐ๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐ | ๐พ๐๐๐๐๐ ๐ฑ๐๐๐๐๐๐๐ ๐ผ๐๐๐๐๐๐ | ๐ฟ๐๐๐๐๐๐ ๐ผ๐๐๐๐๐๐๐๐๐ ๐๐๐ ๐ฒ๐๐๐๐๐๐๐๐๐๐๐ | ๐๐๐๐๐ & ๐ผ๐๐๐๐๐๐๐๐ ๐ด๐ก๐๐๐๐ | ๐๐๐๐๐ & ๐พ๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐ | ๐ด๐ก๐๐๐๐๐๐๐ ๐ฐ๐๐๐๐๐๐๐๐๐๐๐๐ | ๐ณ๐๐๐๐๐๐๐๐๐๐๐ ๐ถ๐๐๐ | ๐ฟ๐๐๐๐๐๐๐๐๐๐๐ ๐ฒ๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐
Now, who wouldn't want that?
Just 1 quick step left
๐แดสษชแดแด สษชสแด แดแด แดส ๊ฑษชแดแดสส ๊ฑสแดแดแด แดแด แดษด แดแดแดษชส.
๐๐๐ฅ๐ข๐๐ค ๐ญ๐ก๐ ๐๐๐ฅ๐จ๐ฐ ๐ฅ๐ข๐ง๐ค ๐๐จ๐ซ ๐ฆ๐จ๐ซ๐ ๐ซ๐๐๐ฌ๐จ๐ง๐ฌ ๐ญ๐จ ๐๐๐๐ ๐๐๐ฉ๐ปโ๐ป
โก๏ผฃ๏ผถ๏ผhttps://drive.google.com/file/d/19yyusr3y6H7tBLfnp9psszDffSMqaG-j/view?usp=sharing
โก๏ฝ๏ฝ ๏ฝ๏ฝ
๏ฝ๏ฝ๏ผ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ ๏ฝ๏ฝ๏ฝ๏ฝ
๏ฝ๏ผ https://drive.google.com/file/d/1gwsXi-I2XGBBkTZ3GhiJP_u97lEgOhLC/view?usp=sharin
โก๏ผณ๏ฝ๏ฝ
๏ฝ
๏ฝ๏ฝ๏ฝ
๏ฝ๏ฝ๏ผhttps://drive.google.com/file/d/1O_g1sE9b4FXnhwHXt3ou3L6ycEPTt_LH/view?usp=sharing
โก๏ผฃ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ
๏ฝ ๏ผณ๏ฝ
๏ฝ๏ฝ๏ฝ๏ผ https://drive.google.com/file/d/1MwZeRGjNWKtXaOr0uAyY5ueBkLWNvSNX/view?usp=drive_link
โก๏ผฃ๏ฝ๏ฝ๏ฝ
๏ฝ๏ฝ ๏ผด๏ฝ
๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ฝ๏ผhttps://drive.google.com/file/d/1bRiJEbv2gFVNmV5iw7-V3b_wloIxdG7u/view?usp=sharing
My Skills and Competencies
Organizing data
Navigation of different CRM's
Project / Operation Management
Data/ Invoice Encoding
Email Management
Online Business Manager
Email Marketing
Operations & Project Management
Order process and management
Report Generation
Customers Invoicing
Vendor search / application
Billing Invoicing
Accounts payable & receivables
Office Organization/Administrative & Secretarial Support
General Virtual Assistant
Social Media Management
Business Development Specialist
Online Bookkeeper
Data Entry
Content Creator
Order Processing
Sale Order Coordination
Procurement and Purchasing
Email respondence, data/reports
Certificates
My Experience and Education
2022
-
2024
Fleetwood
(Sales & Operations Support)
โ๏ธDeveloped training videos and SOPs for new processes, ensuring consistent and efficient onboarding and operations.
โ๏ธManaged the companyโs Notion account and wiki, maintaining up-to-date documentation and resources.
โ๏ธCoordinated with vendors, clients, and partner warehouses, overseeing inventories and ensuring smooth operations.
โ๏ธConducted credit checks for new clients and managed the onboarding process for new hires, providing training on SOPs and systems.
โ๏ธAssisted the CEO in recruiting suitable candidates for new job postings and in various administrative tasks from CEO, and Sales team.
โ๏ธBooked FTL, TL, and LTL loads, managing the dashboard of all booked loads and gathering freight pricing by sending out RFQs to vendors.
โ๏ธGenerated monthly inventory reports and provided summaries to the CEO for informed decision-making.
โ๏ธCoordinated with the accounting team to ensure accurate handling of payables and receivables, providing data reports and sending payment advisories.
โ๏ธPerformed day-to-day financial transactions, including verifying, classifying, and recording accounts payable and receivable.
โ๏ธManaged data entry for new orders, purchase orders, and bills of lading, logging orders, tracking shipments, and ensuring timely delivery.
โ๏ธOversaw the companyโs system "Freshbyte," generating reports and creating product spec sheets using Canva.
โ๏ธSent POs to vendors and ensured proper delivery of orders to clients, resolving any issues that arose.
โ๏ธLed huddles and follow-ups with key stakeholders, addressing outstanding issues and implementing process improvements.
โ๏ธAttended trainings and webinars to enhance company processes and systems, contributing to continuous improvement.
2022
-
2024
JH
(Sr. Sales Coordinator Supporting Account Managers)
Support and facilitate order entry for a team of Account Managers and Account Associates. Provide product research, product recommendations, and pricing to clients and process and manage order entry to ensure a timely and accurate delivery. Provide white glove service throughout the ordering process.
Essential Duties and Responsibilities:
โ๏ธManage webstores.
โ๏ธBecome the subject matter expert with the array of options and vendors that we can work with to meet and exceed the expectations
of the client.
โ๏ธOrder conversion and submission โ verify inventory, pricing, and production time for Promotional Products and Apparel.
โ๏ธComplete back-end order support โ create presentations, order submissions, update order status, manage proofs, order tracking
โ๏ธOpen and respond to all emails and correspondence within 24 hours.
โ๏ธConstant vendor communications to ensure orders are completed on time and error-free.
โ๏ธ Manage Philippine team.
June 2023
-
Aug 2024
USA Contract Solutions
(Account Manager/Client Support Specialist (partime))
โ๏ธManaged and updated CRM systems daily, ensuring accurate and up-to-date client information.
โ๏ธOnboarded new clients and maintained regular follow-ups with existing clients, fostering strong relationships.
โ๏ธAssisted clients with their needs, resolving support tickets efficiently and providing exceptional customer service.
โ๏ธResearched and identified government contracts suitable for clients' industries, enhancing their business opportunities.
โ๏ธCreated proposals and capability statements for clients, tailored to specific projects and contracts.
โ๏ธManaged the company's information email, scheduled meetings for clients and account managers, and ensured smooth communication.
โ๏ธDrafted contract notes for clients, ensuring clarity and alignment with their requirements and expectations.
2022
-
2022
CCA
(Project Assistant)
โ๏ธ Providing general administrative support, including without limitation, creating and editing documents, managing emails, invoices, internet research, project coordination, website updates.
โ๏ธ Business development assistant, including without limitation, research and development of lead generation strategies, creating potential client lists and event research,
โ๏ธ Researching market trends and assisting in coordination of appearance of marketing materials
โ๏ธ Providing support to other team members such as project managers and other vendors.
2021
-
2022
Outlook Group of Companies โ Qatar
(Business Development Manager cum Tender Specialist)
โ๏ธResearch and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets.
โ๏ธGenerate leads and cold call prospective customers.
โ๏ธ Study the tender documents and prepare submission documents โ Technical and Commercial.as well as prepare the tender costing documents and prepare a response time for the same.
โ๏ธ Looks into the day to day sales and marketing operations of the whole company.
โ๏ธ Manages the sales, projects and operations of Catering, Transportation, Real Estate, Manpower and Garage Service.
โ๏ธ Manages the whole operations and sales.
2018
-
2021
Outlook Group of Companies โ Qatar
(Business Development Executive cum Admin Assistant)
โ๏ธIntroducing the organizationโs products or services to customers in order to follow up with further steps of the sales process.
โ๏ธMaintaining and updating an extensive Client Database.
โ๏ธLiaison between Sales Manager and other internal teams
โ๏ธMakes sure that sales orders are delivered in a timely fashion and according to the desires of customers.
โ๏ธHas the ability to read any financial documents, especially invoices and SOAs.
2017
-
2018
Outlook Group of Companies โ Qatar
(Sales Coordinator cum Personal Assistant to the Sales Manager)
โ๏ธSupport the team with other responsibilities as required
โ๏ธPrepare presentations and quotations as per RFQ request of clients.
โ๏ธHandles Manager's email and prepares reports and bookings for special travels.
โ๏ธCoordinate efforts between different departments, take part in meetings, travel between offices, and take on any other support tasks necessary to keep the business functioning smoothly.
2016
-
2017
Telstra Teletech Lipa โ Philippines
(Technical Support Representative)
โ๏ธ Listen and analyze customer calls to understand what the customer needs are and how to resolve their issues. provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
2015
-
2016
Comcast Alorica Lipa โ Philippines
(Customer Service Representative)
โ๏ธHandleโs high in-bound call volume covering a full range of customer service inquiries. Provide customers with a clear understanding of charges, prorates, billing cycles, payment methods and customer equipment.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Book Keeping | Accounts Payable / Receivable
preparing bank deposits, verifying receipts, processing payroll, preparing invoices, & monitoring overdue accounts.
Business Development Specialist
Responsible for identifying opportunities for business growth and optimizing marketing strategies.
Administrative Assistnce
๐ฐ ๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐ ๐ ๐๐-๐๐๐ ๐๐- ๐๐ ๐๐๐ ๐๐๐๐ ๐๐ ๐๐๐๐ ๐๐๐ ๐๐๐๐๐ ๐๐ ๐๐๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐ ๐ ๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐.
Project / Operations Management
Handle various project from start to finish. Manages day to day operations of the company. Manage a team.
Testimonials
Clients Testimony
Check out what my client has to say about me resulting them to promoting me.
Please watch the video in the link below.
https://drive.google.com/file/d/1bRiJEbv2gFVNmV5iw7-V3b_wloIxdG7u/view?usp=sharing
Darren
" We are so happy Zai is part of our team. She has had tremendous impact on our organization. Plus her work ethic is unmatched. "
-Darren | Director
Zai
" You rock and so happy to have you on our team! "
Division Director
" Zai has been an absolute rock star for our team since joining us. This was a brand new role for our team and Zai has proven how critical she is to our success. Zai - you are a huge reason for our success. Thank you for your focus, ethusiasm and positivity. We are so happy you are here. #thankyou #workfamily "
-Division Director