Diploma in Computer Technology
Caraga State University
I’m Yvony, a reliable and proactive Virtual Assistant with experience in social media management, content creation, and customer support. I specialize in helping businesses stay organized, manage their online presence, and keep things running smoothly. Whether it’s creating engaging content, handling administrative tasks, or providing customer support, I’m dedicated to making your workload lighter and your business more efficient. Let’s collaborate to help you achieve your goals and grow your brand!
Caraga State University
Social Media Strategy and Content Management:
Developed and implemented social media strategies to align with The Profit Engines' brand
goals and audience.
Created engaging graphic designs and eye-catching thumbnails to enhance post visibility.
Wrote compelling captions and selected relevant hashtags to optimize content reach and
engagement.
Scheduled and published social media posts across various platforms, maintaining a consistent
posting calendar.
Monitored social media interactions, responding to comments and messages to foster
community engagement.
Brand Development:
Supported branding efforts by designing graphics and assets that reflected the company’s
identity.
Collaborated with team members to ensure cohesive messaging across all social media
platforms.
Research and curate engaging video content relevant to Right Here Radio’s audience and brand
identity.
Edit video content for optimal performance on social media platforms, ensuring professional
quality and alignment with the client’s style.
Schedule and upload content to social media accounts, maintaining consistency and timely
posts.
Monitor audience engagement and respond to comments or messages, fostering a strong online
presence.
Brand Development Support:
Assist in setting up the client’s merchandise business (hoodies, hats, etc.) by researching
vendors, managing orders, and overseeing inventory setup.
Edit and refine designs for merchandise, ensuring quality and alignment with the Right Here
Radio brand.
Coordinate logistics for launching the merchandise, including creating promotional content for
social media.
Administrative Support:
Maintain a content calendar for social media posts, campaigns, and product launches.
Provide administrative assistance as needed, such as organizing files, managing emails, and
creating reports on social media performance.
Customer Service Support:
Assisted customers with scheduling bookings for real estate photography services and resolving
inquiries.
Organized calendars and files to ensure smooth operations and timely appointments.
Handled customer inquiries through emails and calls, provided support via inbound and follow-
up calls.
Created email marketing campaigns to enhance client engagement.
Social Media Management:
Managed company social media accounts (Google, Facebook, Instagram, LinkedIn) by creating,
editing, and scheduling posts.
Edited video and graphic design contents for promotional purposes and ensured consistency in
branding.
Engaged with audiences through social media interactions to boost online visibility.
Administrative Support:
Performed basic website editing to update content and improve user experience.
Coordinated with project teams, assigned photographers and editors for scheduled shoots.
Managed invoicing processes and ensured timely billing and payments.
Conducted market research to identify industry trends and opportunities.
Training and Collaboration:
Trained new Virtual Assistants on administrative processes and company systems.
Provided support with additional administrative tasks as required to maintain workflow
efficiency.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Track expenses, manage cash flow & create invoices.