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Lyceum of the Philippines University-Batangas
· Maintain an updated file of all HMOs. That includes policies and procedures on availment of diagnostic and medical services, doctor’s professional fee, list of accredited doctors, etc.
· Facilitate credit and collection. Receive an original copy of the referral form and constantly follow-up HMO payment.
· Encode report, memos, and correspondence concerning HMO
· Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
· Welcoming patients and visitors.
· Answers the telephone and answers any inquiries.
· Schedules appointments.
· Assisting patients with completing necessary forms and documentation.
· Planning and selling transportations, accommodations, insurance and other travel services.
· Deal with occurring travel problems, complaints or refunds.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Track expenses, manage cash flow & create invoices.
