On going
Bachelor Of Science In Information Technology
Datamex College of Saint Adeline
More Info About Me
Hello! I am a devoted and diligent professional that is committed to producing outstanding results in all I do. I really believe that hard work, dedication, and tenacity can help people succeed in both their personal and professional lives.
My Skills and Competencies
Customer Service Representative
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2023
-
2024
HS PLUS
(Email Support)
• Track costumer order.
• Provide Refund or replacement.
• Provide information on daily deals and promotions.
• Providing customer with information on pricing and product availability.
• Giving advice and guidance on product selection of customer.
• Assisting customer to find the goods and products they are looking for.
• Assisting customer having technical difficulties with their products.
2018
-
2019
Concentrix/amazon
(Costumer Service Representative / Technical Support)
• Track costumer order.
• Provide Refund or replacement.
• Provide information on daily deals and promotions.
• Providing customer with information on pricing and product availability.
• Giving advice and guidance on product selection of customer.
• Assisting customer to find the goods and products they are looking for.
• Assisting customer having technical difficulties with their products.
2017
-
2017
Alorica
(Customer Service Representative)
• Assisting customer to find the goods and products they are looking for.
• Giving advice and guidance on product selection of customer.
• Providing customer with information on pricing and product availability.
• Provide information on daily deals and promotions.
• Processing Payments.
2016
-
2017
The Travel Club
(Sale Associate/Stockman)
• Welcome customers with a smile as they enter into premises.
• Proactively ask customer how they can be assisted.
• Explain product features and warranty agreement.
• Ensure all products are well stocked and easy to reach.
• Manage product returns and exchanges.
• Order out of stock item in a timely manner.
• Discourage shoplifting activities by constantly keeping a vigilant eye.
2014
-
2015
Tribal
(Sale Associate / Stock man)
Welcome customers with a smile as they enter into premises.
Proactively ask customer how they can be assisted.
Explain product features and warranty agreement.
Ensure all products are well stocked and easy to reach.
Manage product returns and exchanges.
Order out of stock item in a timely manner.
Discourage shoplifting activities by constantly keeping a vigilant eye.
2015
-
2015
Folded and Hung
(Sale Associate/Stockman)
Welcome customers with a smile as they enter into premises.
Proactively ask customer how they can be assisted.
Explain product features and warranty agreement.
Ensure all products are well stocked and easy to reach.
Manage product returns and exchanges.
Order out of stock item in a timely manner.
Discourage shoplifting activities by constantly keeping a vigilant eye.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service Representative
Help customer with complaints and questions, give customer information about products and services.