BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT
St. Mary's College
I am a dedicated and goal-oriented manager with over 7 years of valuable experience in the retail industry. My expertise primarily revolves around driving sales growth and managing various aspects of retail operations with a strong focus on achieving set targets. I am proficient at handling multiple responsibilities while maintaining a keen eye for detail.
Throughout my career, I've consistently achieved and surpassed store financial goals. As a Store Manager at Levi Strauss & Co., I effectively managed cash flow, analyzed sales data, and maintained precise inventory records. At Robinsons Retail Holdings Incorporated, as Sales Department Head, I led sales initiatives, met targets, and optimized inventory levels. My focus remains on improving sales performance, aligning team achievements with reports, and resolving inventory-sales discrepancies.
I earned a Bachelor of Science in Hospitality Management with Cum Laude honors from St. Mary's College. I expanded my skills as a Premium Amazon Seller Specialist through the Amazonation PH | Amazon Seller Masterclass in 2022-2023. Proficient in various software like Helium10, Keepa, Amazon Seller Central, and Project Management Tools, I bring a comprehensive skill set to drive results in retail and e-commerce.
Let's connect and build a foundation of trust. As a freelancer, I prioritize integrity in every project. Let's collaborate on tasks where trust is key
St. Mary's College
•Perform accurate and timely data entry tasks using various software, tools, and platforms. Maintain and update databases, ensuring data accuracy, integrity, and security. Organize and manage electronic files, documents, and records.
•Assist in research tasks, data analysis, and generating reports based on provided data. Respond to emails, inquiries, and requests, providing necessary data or information. Collaborate with team members to ensure efficient workflow and task completion.
•Assist in administrative tasks such as scheduling, making travel arrangements, or other support tasks as required. Maintain confidentiality of sensitive information and adhere to data protection policies.
•Drive profitable sales by leading teams to meet or exceed KPI goals, Analyze financial reports to boost sales and manage expenses, ensure profitability, and Establish and uphold individual sales goals for team members.
•Manage full spectrum of personnel decisions, from recruitment to termination, Lead effective training on culture, product knowledge, and sales practices, Coach and develop staff, implementing succession plans for top talent retention.
•Oversee store operations, ensuring adherence to procedures and financial plans, Managing payroll and schedules, optimize staffing based on sales trends, and ensure meticulous inventory management and loss prevention strategies.
•Execute and adapt store visual standards, enhance product presentation, Create compelling product displays tailored to customer engagement, Cultivate an engaging store experience, model exemplary customer service, Uphold and enforce sales standards, ensure staff are product experts, and Strategically plan staffing to optimize customer assistance.
• Developing and implementing social media strategies, managing and updating social media accounts, creating engaging content, analyzing data and optimizing campaigns, engaging with the audience, managing social media advertising, collaborating with colleagues, staying updated with social media trends and best practices, building relationships with influencers, ensuring brand consistency, monitoring online reviews and reputation, collaborating with the creative team, tracking metrics, and staying updated on industry trends and news.
▪Overseeing the overall department sales contribution, monitoring and driving sales goals, and
maintaining inventory to avoid insufficiencies or excessive stocks.
▪Evaluating and checking sales performance through collecting team report accomplishments daily,
weekly and monthly to ensure that they matched with the system-generated sales report.
▪Identify discrepancies between JDA system inventory and sales report vs store physical inventory and actual sales to maintain inventory accuracy.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.