2018
BS Accounting Technology
Our Lady of Fatima University - Antipolo Campus
More Info About Me
Experienced Bank Officer with six (6) years of diverse Banking experience where I used analytical and interpersonal skills to maintain client satisfaction rating. Organized and results-oriented capable of identifying deficiencies and potential opportunities for improving business functionality.
My Skills and Competencies
Data Entry
Bookkeeping
Lead Generation
Certificates
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My Experience and Education
2024
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2024
Rizal Commercial Banking Corporation
(Reserve Officer)
Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures of the Bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
2024
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2024
Security Bank Corporation
(Customer Advisor Officer)
Handles account opening of New to bank clients and Existing to Bank clients through proper KYC. Acts as a primary co-custodian to Cash Safe and is tasked to conduct end-of-day verification of cash in vault in accordance with the policies and procedures set by the bank. Manages/attends to customers’ needs by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfaction. Assists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank. Identifies customer’s needs, maintains and nurture customer relationships through recommending and cross-selling other bank products and services.
2018
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2023
Unionbank of the Philippines
(Sales and Service Officer)
Conducts branch level cash management through balancing all cash transactions in the branch. Responsible for administration and efficient operation of Branch System, help clients to open bank account online and or manually. Analyzing, understanding and implementing banking guidelines, regulations and laws to help ensure compliance with the regulations of the central bank of the Republic of the Philippines. Supervising and directing a small team of branch bank tellers to provide quality customer service. Reporting to upper management on important transaction activity.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.