2013
BSN
Our Lady of Fatima University
More Info About Me
Hello! I’m Yllona Cassandra V. Laforga, BSN, RN — a Certified Medical Virtual Assistant and licensed Registered Nurse in the Philippines, UAE, and USA.
I have extensive experience in bedside nursing and hospital care, with strong skills in patient communication, appointment scheduling, medical documentation, and EMR/EHR systems like Oracle and Cerner. Although I am new to remote work as a Medical Virtual Assistant, I have completed training focused on the U.S. healthcare system, HIPAA compliance, insurance verification, medical billing, and other essential administrative tasks.
I am committed, detail-oriented, and ready to apply my clinical background to support healthcare providers virtually — helping them save time and deliver quality patient care.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2022
Aspen Medical (Uniteam Medical.Ae)
(COVID Response Nurse)
Monitored clients’ medical status and documented progress notes, ensuring accurate and up-to-date patient records — aligning with EMR/EHR tasks for virtual settings.
Coordinated with physicians and multi-disciplinary teams to relay patient updates, lab results, and care plans — similar to virtual care coordination and provider support.
Performed data entry and reporting through the Salamtak system — demonstrating experience in using digital health platforms and secure patient information handling.
Provided telehealth instructions and guidance on monitoring symptoms, demonstrating adaptability to remote patient communication.
Assisted in scheduling patient PCR tests and vaccinations, reflecting experience in appointment coordination and follow-ups.
2019
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2020
Appolonia Advanced Pediatrics Dental Center, Abu Dhabi UAE
(Staff Nurse)
Managed appointment bookings, reminders, and patient follow-ups for pediatric dental procedures — directly related to virtual scheduling tasks.
Handled patient inquiries, explained treatment plans, and maintained clear communication with parents — showcasing strong virtual patient support and education.
Ensured accurate input and updating of patient information in the clinic’s electronic medical system.
2017
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2019
Emirates Home Care LLC, Abu Dhabi UAE
(Home Care Nurse)
Coordinated patient appointments, home visits, and follow-ups — similar to remote scheduling and calendar management for healthcare providers.
Managed detailed patient care plans and progress reports, aligning with virtual documentation and EMR maintenance tasks.
Communicated daily with families and physicians to update care status — demonstrating experience in clear, professional client interaction.
Assisted with prescription refills and medication reminders, similar to Med VA tasks supporting patient medication management.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.