2018
Bachelor of Science in Information Technology
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Don't worry, I am as interesting as you thought I would be. :)
Hi! (again)
You can just call me 'Yan.'
I love traveling, especially solo trips. I enjoy extreme sports and activities such as bungee jumping, canyoneering, hiking, and many more. I do weightlift and sometimes run. I love staying active because I believe that now is the youngest and bravest I would ever be.
But none of these can top my love for literature.
I love writing poems and turning simple words into a metaphor.
I play a couple of instruments and am also getting into painting.
I believe I am just a piece in this world, and I love to see it as a whole.
My Skills and Competencies
Social Media Management
Video Editing
Task and Project Management
Blog Writing / Content Creation
Certificates
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My Experience and Education
2024
-
2025
Accenture
(Software Engineer)
Designed, developed, and maintained software applications ensuring high performance. Worked with cross-functional teams to deliver reliable solutions that met business goals.
2019
-
2024
Concentrix
(Tech Support / SME)
Assisted customers resolving technical issues related to hardware, software, and Wi-Fi networks. Promoted and sold Wi-Fi plans and services, ensuring a positive customer experience. Also worked and helped as a new-hire Supervisor on the production floor.
2018
-
2019
Land Registration Systems, Inc.
(IT Helpdesk)
Developed service ticket action item scripts for QA. Provided Tier 1 support via phone, chat, and email. Tested new software prior to deployment, and created reports to track issues, which were shared with the Supervisor.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Executive Support & Administration
Provides administrative support to executives, managing schedules, communication, and tasks efficiently.
Copywriting
The art of crafting persuasive written content to promote a product or service, capturing the audience's attention.