2019
Associate degree in Hotel and Restaurant Management
Joji Ilagan Career Center Foundation
More Info About Me
Highly competent Operations Team Manager with more than four years of experience in the BPO sector seeking to apply leadership, evaluating, and reporting skills to improve overall work results.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
Concentrix
(Operations Team Manager)
-Ensuring that a business's or an organization's operations are efficient and timely. I engage in work related to people, business strategy, core operations, finances, and project delivery. In charge of motivating and advancing the team members I oversee.
2018
-
2021
Teleperformance Philippines
(Operations Supervisor)
-Outstanding project management, administrative management, and leadership abilities. putting methods in place to enhance departmental metrics and performance. evaluating and reporting to upper management department metrics improving your department's operations and the organization's overall work environment.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.