2019
Bachelor of Science in Aircraft Maintenance
University of Perpetual Help Dalta
Get to know me
Hello! I’m Allan Marx Geronimo, known affectionately as Max, a friendly 27-year-old from the Philippines. Professionally, I am a dedicated and detail-oriented Medical Virtual Assistant, Executive Virtual Assistant, and Data Entry Specialist with over 3 years of experience working for a US-based company. My expertise lies in efficiently managing patient communications, handling patient records, and performing various administrative duties precisely and carefully.
I am passionate about providing top-notch support to healthcare professionals, ensuring that their administrative tasks are handled seamlessly so they can focus on delivering excellent patient care. My strong organizational skills, attention to detail, and commitment to accuracy have consistently contributed to the smooth operation of the teams I’ve worked with.
In addition to my professional skills, I am always eager to learn and adapt to new challenges, making me a versatile and reliable team member. I look forward to bringing my experience and dedication to your team.
My Skills and Competencies
PracticeQ
Headway
Tebra/Kareo
Zocdoc
Alma
RingCentral
Patient Care
Data Entry
Communication Skills
Attention to Confidentiality
Organization and Time Management
Medical Terminology
Accuracy and Attention to Detail
Tech Savvy
Problem-Solving
Administrative Skills
Data Security Compliance
Appointment Scheduling
Certificates
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My Experience and Education
July 2024
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May 2025
California-based Outpatient Psychiatric Clinic (Confidential)
(Medical Virtual Assistant (Front Desk/Patient Support))
Optimizes patients' satisfaction, provider time, and treatment room utilization by
scheduling appointments by telephone.
Serve patients by greeting and helping them, scheduling appointments, and maintaining
records and accounts.
Obtains revenue by recording and updating financial information, recording and
collecting patient charges, controlling credit extended to patients, and filing, collecting,
and expediting third-party claims.
Helps patients in distress by responding to emergencies.
Comfort patients by anticipating patients' anxieties, answering patients' questions, and
maintaining the reception area.
Filing charts and reports both in electronic medical records and standard charts.
Protects patients' rights by maintaining medical, personal, and
financial confidentiality.
New Patient Intake Management
Fax and Email Management
April 2024
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June 2024
Texas-based Urgent and Family Care Practice (Confidential)
(Medical Virtual Assistant (Front Desk/Medical Records))
Doing Outbound calls using Ring Central to patients, insurance providers, and other medical provider facilities
Scheduling patients’ appointments
Collecting medical records
Fulfilling patient orders like imaging tests, referrals, pre-authorization, and lab orders
Monitoring the fax machine
Other tasks that the doctor assigned to do.
March 2024
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February 2025 (Project-Based)
DoorDash
(Data Entry Specialist (Identity Verifier))
Responsible for ensuring the correct identity of delivery riders.
Confirm personal identification documents' authenticity and alignment with an individual's biometric data.
Scrutinize and interpret documents to ensure accuracy, authenticity, and adherence to relevant regulations and standards.
Use advanced analytical techniques and tools to combat fraudulent activities.
Compare, validate, and amend information across various data sets to maintain accuracy and consistency.
June 2021
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March 2024
eScreen (Texas-based)
(Data Entry Specialist (Medical Records Review))
Accurately input and update data into the company's database systems.
Maintaining records and accounts.
Create and maintain data and forms to a standard set by staff, ensuring the privacy of patient data.
Maintains operations by following policies and procedures, reporting needed changes.
Filing charts and reports both in electronic medical records and standard charts.
Contributes to team effort by accomplishing related results as needed.
June 2021
-
March 2024
eScreen (Texas-based)
(Medical Virtual Assistant (Patient Care Coordinator))
Scheduling patient appointments.
Managing patient records.
Doing inbound and outbound phone calls and emails.
Providing customer service.
Data entry.
Other administrative tasks as needed.
My Services
Medical Virtual Assistance
Scheduling, documentation, and patient support – streamlines healthcare admin, ensuring efficient operations.
Data Entry
Accurate data input and ensuring data integrity, compliance, and error detection for efficient processes.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.