2018
Bachelor of Science in Agribusiness
Visayas State University
ABOUT ME
👋 Hi, I'm Marijoy Cris Adolfo!
What I Do: I'm a passionate and results-driven professional with a strong background in BPO customer service and a growing expertise in social media marketing. I have a knack for translating ideas into engaging content and strategies that capture attention.
Who I'm Helping: My mission is to assist businesses and brands in elevating their online presence. I'm here to help clients who are looking to create meaningful connections with their audiences, boost engagement, and turn followers into loyal customers.
My Services: I specialize in crafting compelling social media content, developing innovative strategies, and executing campaigns that resonate. Whether it's building brand awareness, increasing website traffic, or driving sales, I'm dedicated to delivering real, measurable results.
Why Work With Me: When you choose to collaborate with me, you're not just hiring a professional; you're partnering with someone who is deeply invested in your success. I take pride in my ability to transform ideas into impactful strategies and content that connect with your audience and drive growth.
Let's work together to make your brand's story come to life. Reach out today to discuss how we can bring your vision to reality!
My Skills and Competencies
Graphic Design
Customer Service Skills
Tech Proficiency
Content Creation and Copywriting
Adaptability and Continuous Learning
Collaboration and Teamwork
Social Media Marketing Skills
Real Estate Knowledge
Administrative and Organization Skills
Research and Analysis Skills
Certificates
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My Experience and Education
October 2, 2023
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Present
CB Digital Marketing Services
(Social Media Marketing Strategist - Apprentice)
Contributed to diverse social media marketing projects.
Assisted in content creation and strategy execution.
Gained valuable insights into campaign development.
Collaborated with seasoned professionals on client initiatives.
Supported the development of innovative marketing strategies.
September 24, 2021
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September 25, 2023
Optum Global Solutions - Cebu
(Customer Service Representative)
Processed and verified medical insurance claims with precision.
Assisted members in understanding policy benefits and eligibility.
Handled inquiries and resolved issues related to medical insurance coverage.
Maintained accurate records and documentation of member interactions.
Collaborated with healthcare providers to ensure seamless claims processing.
September 3, 2018
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June 25, 2020
Concentrix
(Costumer Service Representative)
Provided top-notch customer support for satellite radio subscribers, addressing inquiries, technical issues, and subscription concerns.
Assisted subscribers with account management, including billing, upgrades, and plan changes.
Maintained high-quality service standards and ensured subscriber satisfaction in a fast-paced, customer-centric environment.
My Services
Content Creation
Craft compelling and persuasive content for clients such as social media captions and customer communication.
Social Media Marketing and Management
Leverage your social media marketing expertise to create, manage, and optimize social media campaigns.
Real Estate Administrative Support / Lead Generation
Offer administrative services for real estate professionals, fuel growth with qualified real estate leads.
Customer Support and Relationship Management
Provide top-notch customer support. Assist clients on inquiries, resolving issues, and nurturing cx relationships.