2018
Bachelor of Science in Marketing Management
University of Makati
More Info About Me
With over four years of experience as a travel consultant, I am skilled at providing personalized service to clients and identifying their needs in a timely and efficient manner. I possess excellent communication and interpersonal skills, which I have honed through answering customer inquiries and resolving issues promptly. My experience in monitoring failed or unconfirmed orders and proactively reaching out to customers to offer assistance in completing transactions has taught me the importance of being proactive.
My experience in developing travel itineraries, handling travel arrangements for various client groups, and cultivating cordial relationships with clients make me a valuable asset to any team. By going above and beyond to achieve client needs and resolve issues, I have established myself as a trusted travel consultant. As a virtual assistant, I am committed to delivering the same level of exceptional service to clients and ensuring their satisfaction with every interaction. My proven track record of success and dedication to providing personalized service make me a valuable asset to any team.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2020
-
2023
IGT Solutions
(Travel Consultant)
• Guided customers through the purchasing process, helping clients feel more confident in making purchases by offering transparent product details.
• Built expert knowledge of company products and services to accurately answer customers' queries.
• Developed travel itineraries for clients based on budgets and client needs.
• Ensured high-level guest service by going above and beyond to achieve client needs and resolve issues.
• Cultivated cordial relationships with clients to increase loyalty and retention.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.