2018
Bachelor of Science in Tourism Management
VMA Global College and Training Centers Incorporated
More Info About Me
Well, I am a Former Telecommunications Officer in Charge in Bacolod City for 3years. I am a graduate of ABM (Accountancy, Business and Management) Major in BS Tourism. As I am working, I learned data entry of customer and sales information, providing excellent customer service, managing inventories of stocks, maintaining product knowledge in a certain unit, I'm also operating as a cashier, and I oversee daily operations and ensuring the smooth functioning of the business.
If I were to describe myself, I am a hardworking type of person, curious, and eager to learn new things, I always put my mind into tasks and finish them on time. I am independent, goal and detailed-oriented as well as an optimistic person. I am glad to help other business owners by sharing my knowledge, expertise, resources and support them which can lead to increased innovation and growth for all involved.
My Skills and Competencies
Online Bookkeeper
FB Ads Manager
Amazon VA
Social Media Management
Data Entry Specialist
Content Creator
Certificates
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My Experience and Education
2018
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2021
Vivo Shinar Phone Shop
(OIC (Officer in Charge))
-Data entry of customer and sales information into the company database
-Providing excellent customer service to clients, including addressing inquiries and resolving issues
-Managing inventory, ensuring the accuracy of stock levels, and timely ordering of necessary supplies
-Maintaining product knowledge to accurately answer customer questions and make informed recommendations
-Operating as a cashier, handling customer transactions with accuracy and efficiency
-Acting as Officer in Charge (OIC), overseeing daily operations and ensuring the smooth functioning of the business
2017
-
2018
Ubiquity Global Services
(Customer Service Representative)
I'm responsible for handling customer inquiries and complaints, providing information about products and services, and resolving customer issues in a prompt and professional manner.
My Services
Online Bookkeeping
Recording and organizing all the business transactions that have occurred in the course of the business.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.