Bachelor of Science in Information Technology
Bulacan State University
Highly skilled Admin Assistant with 6 years of office experience, specializing in Data entry to support and enhance the business operation. Proven efficiency with an ability to quickly learn and navigate any computer software program.
Bulacan State University
• Responsible for all the aspects of Documentation and Onboarding Process
• Validates and updates Crew Members uploaded documents on the System
• Communicates with the Crew Members to ensure they have received a proper guidance on processing their Documents
• Collaborate with the Schedulers, Crew Assist, Port Agents and Hiring Partners to ensure a smooth processing of Crew Members documents
• Prepares and present weekly reports
• Performed administrative task, such as maintaining records and handling policy renewals.
• Checked in and pulled customer files for appointments, policy updates, and payments.
• Answered inbound phone calls from prospective members wanting more information on plans.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.