2018
Bs Psychology
Batangas State University
More Info About Me
n/a
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2024
1978 Food Corporation (McDonald’s Tambo)
(Assistant Department Manager)
Internal Communication
• Scheduling
• Posts important messages on the crew bulletin board
• Observes and applies Open Door Policy
• Coordinates and communicates with other Department Managers in achieving restaurant goals and objectives
• Communicates department goals and provide updates on progress
People Practices
• Ensures people minimums in the restaurant are in place at all times
• Maintains the appropriate crew staffing level to meet the restaurant's needs
• Conducts crew follow-up orientation
• Ensures adequate supply of linen; Issues uniforms
• Writes performance reviews for assigned Crew and Crew Trainers in each of the department
• Leads and facilitates crew performance calibration/evaluation during manager's meeting; Accomplishes the pre-
assessment form/ long form
• Maintains appearance and upkeep of crew room
• Conducts crew selection process except final interview; follows SPOT process/procedures.
• Demonstrates and reinforces the leadership behaviors and basic people minimums (uniform, crew schedules
etc.) necessary to gain commitment from crew and managers
• Assists the Restaurant General Manager in coming up with an action plan based on the Your Voice Counts
(YVC); Ensures execution of the plan to increase the employee's loyalty, satisfaction, and pride to the McDonald's
brand • Delivers outstanding quality, service, safety, cleanliness, and value (QSSC & V) by achieving targets
measures
• Demonstrates All Out Service attributes (Internal and External)
• Documents performance (i.e. contributions) appropriately, and maintains safety and security of the personnel
files.
• Helps manage the development and training of Assistant Department Managers and Shift Managers
• Ensures department members uphold McDonald’s values
• Ensures proper implementation of Payroll functions
• Ensures enthusiasm activities are in place (i.e. crew recognition, birthdays, and service awards)
Food Safety
• Ensures department members follow correct food safety procedures
• Monitors hygiene and sanitation standards in department
• Complies with McDonald’s and government food safety standards
• Corrects any issues observed with the food safety checklists
• Ensures completion of food safety procedures on shift
• Assists the RGM in following up operational procedures related to food safety complaints
• Assists the RGM with preparing the restaurant team for health inspections and follow up on action items
• Assists the RGM in following up pest prevention program.
Staffing, Scheduling, and Positioning
• Reviews labor controls and review with Restaurant General Manager weekly
• Determines restaurant labor needs and budget
• Ensures that the crew schedule guidelines are followed
• Monitors and analyzes weekly and monthly labor reports
• Recommends actions and works with Restaurant General Manager to address labor opportunities
• Ensures labor controls are completed hourly
• Ensures daily labor is within projections
Service, Production, and Assembly
• Audits and verifies GC’s, overring, refunds, SCD, deposit slips and reports to RM
Safety and Security
• Ensures safety of customers in all areas of the restaurant (i.e. production, service areas)
• Acts as safety officer in the restaurant
• Complies with restaurant safety action plans
• Investigates safety incidents and works with RGM in coming up with plans and corrective actions
• Ensures proper implementation of first aid procedures.
2019
-
2021
Philinak Industries Inc
(Accounting Associate)
•Resolve outstanding payments through communication with departments,vendors, and clients.
•Process, record, and pay invoices, bills, and other transactions.
•Prepares and submits SSS/PHILHEALTH/Pag-Ibig/BIR transaction reports
•Prepares summary of payables for preparation of payment thru remittance forms for other currencies (USD&JPY)
•Preparers payment, receipt general and cash vouchers settlement and checks.
2018
-
2018
McDonalds Lipa Ayala (Golden Arches Dev Corp)
(Management Trainee)
•Completing all assigned tasks and assisting with day-to-day operations.
•Participating in meetings, workshops, and other learning opportunities.
•Observing and learning from experienced staff members.
•Taking detailed notes and liaising with Managers, Supervisors, and other senior staff.
•Fulfilling any requirements and meeting goals set out at the start of the traineeship.
•Following all company regulations, and health and safety codes.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.