2012
Bachelor of Science in Business Administration major in Marketing
Universidad De Manila
Your Trusted Virtual Assistant
Hello! My name is Welmie, and I am your Trusted Virtual Assistant. Ever since I was a child, I have felt a deep connection to music. I remember sitting by the radio, captivated by the melodies and rhythms that seemed to transport me to another world. I graduated from Universidad De Manila with a degree of Bachelor of Science in Business Administration major in Marketing, and since then, I have been working in Sanford Marketing Corporation, a Retail Store for the position of Customer Service Assistant.
When it comes to technology, I'm Proficient in Microsoft Office Suite, including advanced features of Excel for data analysis, PowerPoint for professional presentations, and Word for comprehensive document creation and editing.
But that's not all, My experience as a Professional Customer Service Assistant helped me in Handling Customer Complain. Monitor the Cashier's performance as to ensure proper transacting of Sales in the POS and oversees the baggers performance in assisting customers
My Strong Customer Service experience coupled with exceptional communication abilities make me a well-rounded candidate ready to support and contribute to your team's success. Let's join forces to achieve remarkable result and drive success for you business together!
My Skills and Competencies
Content Creator
Video Editor
Customer Service Representative
Certificates
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My Experience and Education
January 2020
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January 2023
Freelancer
(Content Creator)
Creates creative and realistic content to post on social media platforms
Building and engaging with a community or audience across different platforms
Plan and manage a content calendar to ensure consistent and timely delivery of content.
Create compelling written, visual, and multimedia content for our website, blog, social media channels, and other digital platforms.
2013
-
2022
Sanford Marketing Corporation
(Customer Service Assistant)
1. Monitor the Cashier's performance as to ensure proper transacting of Sales in the POS and oversees the baggers performance in assisting customers.
2. Provides quality customer service at the Customer Service area by answering inquries of customers and handling customer complaints.
3. Process the requisitions of Supplies and it's logistics to meet customer needs.
4. Ensure that cleanliness and orderliness is maintained at the check out lanes.
5. Monitors and Maintaned a continous, orderly and systematic customer traffic at the check out counters.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Video Editor
Social media video editing (TikTok, Reels, YouTube Shorts) Promotional & ad video creation Thumbnail creation and