2021
Bachelor of Secondary Education, Major in Mathematics
Negros Oriental State University
Meet Wellord : Your Reliable Right Hand in Healthcare!
I am Wellord , a professional virtual assistant based in the Philippines with specialized experience in medical administration, data entry, and customer service. I provide reliable and confidential support tailored to meet the unique demands of healthcare providers and businesses.
My expertise includes efficient management of medical appointments, accurate maintenance of patient records, and delivering exceptional client service. I am committed to ensuring seamless operations through meticulous attention to detail and adherence to privacy standards.
By partnering with me, you can expect professionalism, accuracy, and a proactive approach to administrative and customer support tasks that enable you to focus on core business priorities.
I welcome the opportunity to contribute to your organization’s success. Please feel free to contact me to discuss how I may assist you.
My Skills and Competencies
Appointment Setting
Records Management
Insurance Verification
Email Management
Phone Etiquette
Customer Service
Call Management
HIPAA Compliant
Database Management
Data Entry
Certificates
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My Experience and Education
2023
-
2025
California Brain Health Center
(Medical Admin)
Manages patient scheduling, records, and office tasks to support smooth daily operations in a medical or clinical setting.
2021
-
2022
Grade A Realty, LLC
(Admin Assistant)
Handled administrative tasks, data entry, and document management to support brokers in closing real estate transactions efficiently.
2018
-
2021
Bibo Global Opportunity Inc.
(Teacher/Tutor)
Online ESL Tutor: Teach English to second language learners, young or old, students and professionals in Japan or any parts of the world.
My Services
Data Entry
Accurately inputs and updates patient data, ensuring records are complete, error-free, and compliant with regulations.
Medical Appointment Setting
Schedule patient appointments, confirm patient information, manage calendars, and ensure timely follow-ups.
Records Management
Oversees organization and security of medical records, ensuring accuracy, compliance, and efficient data access.
Insurance Verification
Verifies patient insurance coverage, benefits, and eligibility to ensure accurate billing and smooth healthcare services
Customer Service
Provides support by answering inquiries, resolving issues, and ensuring a positive customer experience across channels.