Von Untalan is a creative and tech-savvy freelancer known for blending innovation, strategy, and authenticity to deliver impactful results. As a proud transman and natural introvert, Von finds strength in working thoughtfully behind the scenes, where curiosity and creativity thrive.
With proven experience in social media management, content creation, customer service, and project coordination, Von also explores cutting-edge tools like AI and YouTube automation to create unique, faceless video content that engages and informs audiences. His passion for storytelling, whether through crime documentaries, psychological thrillers, or smart digital strategies, shapes content that resonates deeply.
Detail-oriented and resourceful, Von consistently goes beyond client expectations by offering tailored solutions, engaging campaigns, and reliable support. Beyond the screen, Von enjoys cooking to recharge and spending time with Salty — his cat and constant creative companion.
Whether it's designing compelling social media strategies, automating content workflows, or delivering exceptional customer care, Von brings a thoughtful blend of professionalism, creativity, and tech-driven innovation to every project. Collaborate with Von to bring your ideas to life with originality and precision.
ICC
Paraclete Learning Center
Experienced Social Media Manager | Digital Marketing Expert | Content Strategist. Proven success in impactful campaigns, brand exposure, engagement. Expert in strategy, content creation, community building, data insights, influencer collab, crisis management. Achievements: increased awareness, impressions, launched influential campaigns, enhanced satisfaction. Proficient in industry tools, stays updated with trends and best practices.
Creative and data-driven social media manager specializing in Facebook content strategy and community engagement. Experienced in planning and scheduling posts, designing eye-catching visuals, and writing copy that resonates with target audiences. Skilled at growing page followers organically, analyzing insights to refine strategies, and running targeted ad campaigns to boost reach and engagement. Focused on building authentic connections, increasing brand visibility, and turning ideas into posts that people love to share and react to.
Healthcare Customer Service Advocate
Support sales team with prospecting, lead generation, and follow-ups.
Provide administrative support, manage inquiries, and coordinate sales materials.
Handle group booking inquiries, negotiate contracts, and ensure accurate reservations.
Collaborate with internal departments for seamless event logistics.
Build positive client relationships, respond promptly, and deliver exceptional service.
Generate sales reports, analyze data, and provide insights for sales strategies.
Coordinate group events, including venue selection and logistics.
Maintain effective communication channels with internal stakeholders.
Stay updated on industry trends and contribute to the sales strategy.
Provide exceptional customer support and resolve inquiries promptly.
Develop product knowledge and assist with order processing.
Maintain positive customer relationships and accurate records.
Identify process improvements and communicate effectively.
Manage workload to meet service level agreements.
Demonstrate problem-solving and communication skills.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Detail-oriented and customer-focused reservations specialist with experience in managing bookings, assisting guests, and
Cold Calling, Customer Support, Appointment Setting
Hello - Thank you for this opportunity to praise Tasha. She was amazing! Tasha went out of her way early this morning to move me off the waiting list and into confirmed rooms so that we will be able to walk to and attend my daughter's graduation at Dickinson this coming spring. We stayed with you a year ago and loved the hotel (especially the location, cleanliness & photo-op boards in the lobby) and I am so grateful to Tasha for making it possible for us to stay there during this upcoming special event. I was nearly moved to tears of gratitude! Tasha provided exemplary service and attention!
I preface my review by saying I've worked in Sales, Service, & Leadership for 2+ decades. Tasha was professional, speedy yet thorough, and efficient. She made sure I got the best rate and didn't have to jump through hoops messing with online accounts. She informed me about Choice Rewards and got me enrolled then transferred me to an operator who I bought a vacation package from. I'm very happy with my entire experience today.
