2002
Diploma in System’s Management
Aptech Computer Education-Qatar
More Info About Me
Hi, my name is Vladimir Parel, a resident of Quezon city, Philippines. I recently worked as a Customer Service Representative at a BPO Company. I have worked at different BPO companies for at least 4 years. As a Customer Service Representative, I handle Customer Inquiries, provide information about the products and services, perform Customer Related Services and assists them with their account issues, and sometimes Provides Technical Assistance with website related issues. I usually spend time with my family when I am free from work like going to Mall’s or Picnic with the family.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2024
Concentrix
(Customer Service Representative (CSR) (Solutran) Healthcare OTC)
*Handle Customer Inquiries
*Provide information about the products and services
*Perform Customer Related Services and assists them with their account issues.
*Provides Technical Assistance with website related issues.
2016
-
2018
ALORICA Teleservices Inc.
(Customer Service Representative (CSR))
*Handle Customer Inquiries
*Perform Customer Related Services and assists them with their account issues.
*Processes Express payments and assists with website related issues.
2010
-
2016
PCSO Lotto Outlet
(Lotto Operator)
*Operating the lottery machine / collects daily sales and sales reports.
*Collects weekly sales reports and submits to the PCSO main Office.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.