1989
Bachelor of Science Major in Psychologyc
Lyceum of the Philippines University
More Info About Me
I am 56 years old, energetic and still capable of working. With 10 years experienced in Human Resources handling Employee benefits and compensation and recruitment.
I also have 24 years experienced in Retail and I have a proven track record of providing excellent customer service. I am also a team player and I have the ability to work well
under pressure.
My expertise: Operational Management, Strategic planning, Team development, Customer relationship management. I am confident that I have the skills and I am eager to utilize my skills and experience in a new and exciting role.
Certificates
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My Experience and Education
2019
-
2024
Allday Supermarket
(Store Manager/ Area Manager)
Managing day-to-day operations across multiple stores, ensuring compliance with company policies and standards.
Sales Performance:
Setting and achieving sales targets for each store within their area, analyzing sales data to identify opportunities for improvement.
Team Leadership:
Leading and motivating store managers and staff teams, providing coaching and development opportunities.
Performance Monitoring:
Regularly reviewing performance metrics, identifying areas for improvement, and taking corrective action.
Budget Management:
Overseeing budgets for individual stores, managing expenses and ensuring cost-effectiveness.
Customer Service:
Ensuring high levels of customer satisfaction across all stores within their region.
Staffing:
Managing staffing levels, hiring new employees, and conducting performance reviews.
Market Analysis:
Staying informed about market trends and competitor activity to identify new business opportunities.
Reporting:
Preparing and presenting regular reports to senior management on performance and key metrics.
Required Skills:
Leadership and Communication: Excellent communication skills to effectively manage teams, provide
feedback, and motivate staff.
Problem-solving: Ability to identify issues, analyze situations, and develop effective solutions.
Analytical Skills:
Strong analytical skills to interpret data and make informed decisions.
Business Acumen:
Understanding of business operations, financial management, and market dynamics.
Organizational Skills:
Ability to manage multiple priorities and deadlines effectively.
Adaptability:
Flexibility to adapt to changing market conditions and business strategies.
2013
-
2019
Metro Retail Store Group Inc
(Supermarket Manager/ Store Manager)
Operational Oversight:
Managing day-to-day operations of the stores, ensuring compliance with company policies and standards.
Sales Performance:
Setting and achieving sales targets for each store within their area, analyzing sales data to identify opportunities for improvement.
Team Leadership:
Leading and motivating store supervisors and staff teams, providing coaching and development opportunities.
Performance Monitoring:
Regularly reviewing performance metrics, identifying areas for improvement, and taking corrective action.
Budget Management:
Overseeing budgets for individual stores, managing expenses and ensuring cost-effectiveness.
Customer Service:
Ensuring high levels of customer satisfaction across all stores within their region.
Staffing:
Managing staffing levels, hiring new employees, and conducting performance reviews.
Market Analysis:
Staying informed about market trends and competitor activity to identify new business opportunities.
Reporting:
Preparing and presenting regular reports to senior management on performance and key metrics.
Required Skills:
Leadership and Communication: Excellent communication skills to effectively manage teams, provide feedback, and motivate staff.
Problem-solving: Ability to identify issues, analyze situations, and develop effective solutions.
Analytical Skills: Strong analytical skills to interpret data and make informed decisions.
Business Acumen: Understanding of business operations, financial management, and market dynamics.
Organizational Skills: Ability to manage multiple priorities and deadlines effectively.
Adaptability: Flexibility to adapt to changing market conditions and business strategies.
2000
-
2013
Walter Mart Supermarket Inc
(Store Supervisor/ Asst Supermarket Manager)
Operational Oversight:
Managing day-to-day operations of the store, ensuring compliance with company policies and standards.
Sales Performance:
Setting and achieving sales targets for each store within their area, analyzing sales data to identify opportunities for improvement.
Team Leadership:
Leading and motivating store managers and staff teams, providing coaching and development opportunities.
Performance Monitoring:
Regularly reviewing performance metrics, identifying areas for improvement, and taking corrective action.
Budget Management:
Overseeing budgets for individual stores, managing expenses and ensuring cost-effectiveness.
Customer Service:
Ensuring high levels of customer satisfaction
Staffing:
Managing staffing levels, hiring new employees, and conducting performance reviews.
Market Analysis:
Staying informed about market trends and competitor activity to identify new business opportunities.
Reporting:
Preparing and presenting regular reports to senior management on performance and key metrics.
Required Skills:
Leadership and Communication: Excellent communication skills to effectively manage teams, provide
feedback, and motivate staff.
Problem-solving: Ability to identify issues, analyze situations, and develop effective solutions.
Analytical Skills: Strong analytical skills to interpret data and make informed decisions.
Business Acumen: Understanding of business operations, financial management, and market dynamics.
Organizational Skills: Ability to manage multiple priorities and deadlines effectively.
Adaptability: Flexibility to adapt to changing market conditions and business strategies.
1995
-
2000
Walter Mart Supermarket Inc
(HR Officer)
Recruitment: Recruiting, screening, and interviewing job applicants, and placing new hires
Training: Planning and delivering training, including new staff inductions
Compensation and benefits: Advising on pay and other benefits, and managing pensions and benefits administration
Policies and procedures: Developing and implementing policies on issues such as working conditions, performance management, and disciplinary procedures
Employee relations: Resolving disagreements between employees, and promoting equality and diversity
Compliance: Ensuring the organization is compliant with labor, health, and safety laws
Employee paperwork: Keeping up to date on employee paperwork and confidential files
Performance management: Appraising employee performance and making recommendations for remedial training
HR officers should have excellent interpersonal skills, a good understanding of human relationships, and an understanding of employment law and employer best practice. They should also be able to work effectively with a diverse range of people and with confidential information.
1992
-
1995
LEISURE CENTER INC, A DIVISION OF SM
(PERSONNEL ASSISTANT)
Responsible for employee benefits and compensation.
Prepares the summary of attendance of all employees and encoded to system directly connected to HO for payroll processing.
1991
-
1992
JOLLIBEE FOODS CORPORATION
(ADMIN ASSISTANT)
Make sure that policies and procedures were properly implemented
Checks attendance of all employees
Responsible for timekeeping, on time submission of summary of attendance for payroll processing.
Make sure that revolving fund for cashiers were all balance at all times.
Bank coordination for deposits and change fund