2017
Bachelor of Science in Information Technology
STI College
More Info About Me
I am enthusiastic, reliable and hardworking individual who has over 2 years of experience giving professional, efficient and high quality service to two call center companies. I am skilled in communicating with clients over the phone. I have experience with live Chat Support and Administrative.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2020
-
2022
Concentrix
(Customer Service Representative)
Provide expertise claims support by reviewing, and resolving all types of claims. Provide accurate information and resolution to provider.
2019
-
2020
Startek Philippines
(Customer Service Representative)
Receives inbound customer calls for device activation, listens to and answers customer questions, and ensures that every customer has a positive experience.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.