2015
Office Management major in Legal Management
Polytechnic University of the Philippines
More Info About Me
Hi there! I’m Vina, a freelance based in Philippines. With a passion for administrative, operation and data entry support, I’ve dedicated myself to build my team as a professional from my previous role as team leader. In my free time, I enjoy to watch crime series and documentaries. I’m always looking for new ways to improve my self and achieve my personal and professional goals. I’m excited to connect with like-minded individuals who share my interests.
My Skills and Competencies
Social Media Management
Shopify Expert
Data Entry
Certificates
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My Experience and Education
2023
-
2024
Engie Impact Philippines
(Operations Supervisor)
I am responsible for leading and motivating assigned team members of the Department.
I coordinate workflow to achieve optimum quality and efficiency, coaches team members to improve performance, and oversees staff administration needs of the assigned team while ensuring expectations are understood and met through ongoing communication with internal partners.
I also drives overall Business Process Improvement through participation and leadership in key projects and initiatives.
Communicates goals through daily huddles and whiteboard numbers.
Works with employees to improve performance provides ongoing feedback and develops plans with employees to identify career development opportunities. Recognizes and celebrates department and individual accomplishments.
Identifies opportunities for process improvements and recommends changes as appropriate. Participates in BPI projects and implements and executes opportunities.
Partners with Human Resources regarding some aspects of staffing, evaluating performance, and staff development. Other responsibilities include timekeeping and leave requests.
Act as a subject matter expert (SME) and “go-to” technical and systems resource for team members and other departments.
Foster and support a culture of teamwork to build employee commitment and enthusiasm for the success of the team and our business.
Collaborates with Training to determine the needs of the team and employees to ensure levels of quality are being met.
Build relationships with peers to develop cross-functional knowledge base and share best practices.
Responsible for maintaining and managing assigned employee engagement budgets.
Perform other duties as assigned.
2021
-
2023
Engie Impact Philippines
(Data Processor)
Read and interpret utility bills, research account details for the accurate data entry of on-going, resource and historical bills.
Research and resolve account numbers/meter number changes.
Review invoices for address change confirmation.
Communicate/Interface with internal customers to ensure data integrity.
Identification and research of billing situations requiring immediate attention or further actions.
Assist in sorting/opening of incoming mail.
2015
-
2021
University of Perpetual Help Medical Center
(Medical Record Clerk)
Interpret and log the Physician’s diagnosis of the out-patient and in-patient.
Review/report daily census, monthly census of in-patient that was been admitted to the hospital and out-patient that was been checked by the attending physician in Out Patient
Department for the daily and monthly basis.
Assist out-patient to their respective concerns.
File and organize the filling of the out-patients diagnosis records.
Secure the outpatient and in-patient records.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Expert
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