Hey I am Vina

More Info About Me

I have the proper combination of abilities and experience to provide value to your organization by providing effective and efficient results.

Vina A. Francisco
Valenzuela City, Philippines
Freelancer
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My Skills and Competencies

Social Media Manager
Bookkeeping
Data Entry
Content Creator
Customer Service Representative

Certificates

GVA Certificate
Typing Test

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2017
Bachelor in Science in Business Administration Major in Marketing Management

ICCT Colleges Foundation Inc.

September 2023 - Up to present
Philkorpc IT Solutions
(Sales and Marketing associate)

• Provide prompt and attentive customer service by making sure information is available and responsive to the needs of our clients.
• Coordinate and manage appointments to demonstrate our product/s.
• Follow up communications with clients aftersales.
• Making sure that customer satisfaction is being met.
• Promoting our products and services by using all marketing materials and communication channels
• Managing our social media accounts includes (posting, boosting, answering inquiries, content creation etc.)
• Maintaining Monthly sales quota

July 2021 - August 2022
Hinduja Global Solution
(Customer Service Representative)

● Maintaining a positive, empathetic, and professional attitude toward customers at all times.
● Responding promptly to customer inquiries.
● Communicating with customers through various channels.
● Acknowledging and resolving customer complaints.
● Processing Claims, forms, applications, and requests.
● Keeping records of customer interactions, transactions, comments, and complaints.
● Communicating and coordinating with colleagues as necessary.
● Ensure customer satisfaction and provide professional customer support.

2020 - 2020
Innovista Technologies Inc.
(Corporate Sales)

● Assist in communicating with clients by providing information with our products.
● Prepares daily and weekly reports.
● Assist in processing Sales orders.
● Performs other tasks that may be assigned from time to time.

2018 - 2019
IPM Construction and Development Corp.
(HR Records Specialist 2 / Bidding Staff)

● Prepares documents in Bidding.
● Dole Reports Filing and Monitoring.
● Responsible for all 201 Files Maintenance.
● Responsible for filing of Documents (NTE, clearance, terminal pay, etc.)
● Monitors Contract of all IPM Group employees; Probationary & Contractual.
● Performs other tasks that may be assigned from time to time.

My Services

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Data Entry

preserving reliable recordings of critical company data


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Valenzuela City,
Philippines


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