Hey I am Ylaida Vielka

Driven by Purpose, Defined by Experience

Hello! I'm Viel, a detail-oriented and highly dedicated Virtual Assistant with a diverse background in process engineering and technical support. With over six years of experience as a process engineer and a solid foundation in technical support, I bring a unique blend of analytical, problem-solving, and communication skills to the table.

Throughout my career, I've honed my abilities in data analysis, planning, and data entry, and I’ve developed a knack for providing clear, effective communication and tailored solutions. I am a fast learner, patient, and always ready to embrace new challenges, adapting my skills to meet the needs of my clients.

As a creative thinker with a background in industrial engineering, I also have a passion for graphic design and creative writing. While still mastering graphic design, I bring a fresh, creative perspective to problem-solving and client engagement. My hobby of painting has further enhanced my attention to detail and ability to think outside the box.

I am committed to providing excellent service and creating positive, respectful working relationships with all of my clients. I’m excited to bring my technical expertise, creativity, and strong work ethic to help you achieve your business goals.

Ylaida Vielka Bernardo Gardoce
Sta. Rosa City, Laguna, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

GVA Traning Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2017
Bachelor of Science in Industrial Engineering

Polytechnic University of the Philippines

2024 - 2024
Sunpower Philippines Limited - ROHQ
(Technical Support Engineer)

in-charge in remote troubleshooting of technical issues of solar panels and its components to provide customer support — case documentation and email support

2017 - 2023
Katolec Philippines Corporation
(Process Engineer)

main-in charge of process optimization and implementation of process improvement related to printed circuit boards, to achieve customer satisfaction

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Sta. Rosa City, Laguna,
Philippines


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