2008
Bachelor of Science in Business Administration major in Management
SAINT PAUL UNIVERSITY SURIGAO
More Info About Me
Hi! I’am Verna Glico, 38 years old and single, was born in Butuan City on October 12, 1984. Residing in the City of Tunasan, Muntinlupa Philippines.
After graduating, I worked for a year as the Administrative Assistant in Rural Power Project. It was a fantastic position, and it was my first employment, so I learned a lot. I subsequently wanted to experience dealing with various types of individuals in a real-world setting, which is why I work as a cashier in a supermarket.
Also, I work in Diagnostic Laboratories as a Customer Care Specialist/Encoder. I can record dates and make notes for the records. One of my responsibilities as a Customer Care Specialist is answering phone calls from patients and clients.
I also completed the PROVA's General Virtual Assistant training last month, and I have certificate listed in my profile.
My overall objective is to respond to my employer's inquiries in a timely and effective manner while being accurate and helpful.
My Skills and Competencies
Data Entry
General Virtual Assistant
Microsoft Word
Email Handling
web research
Chat and Messaging Software
Certificates
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My Experience and Education
2016
-
2023
Hi-Precision Diagnostic Plus Alabang
(Customer Care Specialist)
managing patient information for record-keeping purposes
in-charge of responding to queries, criticisms, and complaints
2009
-
2010
Makati Supermarket Alabang
(Cashier)
Use cash registers to manage consumer transactions.
Check the pricing accuracy by scanning the products.
Get payment, whether it be credit- or cash-based.
Produce tickets, refunds, receipts, or changes.
Redeem coupons and stamps.
2008
-
2009
Rural Power Project
(Administrative Assistant)
information preparation, organisation, and storage in both paper and digital form.
answering questions over the phone and over email.
Welcoming guests at the front desk.
managing calendars, planning meetings, and making hotel reservations.
My Services
General Virtual Assistant
handle emails, schedule meetings, and make travel arrangements, among other administrative tasks
Data Entry
entering information into a system or computer from multiple sources