2011
Bachelor of Science in Business Administration major in Management
Universidad De Manila
More Info About Me
I am a family-oriented woman. I love watching horror movies and K-Drama. I also love swimming, food tripping, travelling and hanging out my friends. I love talking to my friends when it comes to life, career, problem and personal growth.
My Skills and Competencies
Certificates
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My Experience and Education
2021
-
2022
Teleperformance
(Verification Flex Supervisor)
• Evaluating performance and providing feedback to the team and Operations Manager.
• Helping to resolve employee issues and disputes.
• Identifying and applying career advancement opportunities.
• Plotting coaching and doing time adjustment in CCMS
• Meeting with co-leads and Service Delivery Manager to discuss the concern within the Verification team.
2017
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2021
Teleperformance
(Client Services Manager (APAC))
• Handling query, escalations etc. regarding verification from the client using Salesforce
• Tracking all the emails made from Salesforce
• Adding client guidelines in Optool
• Forwarding candidates documents to the researcher.
• Checking wire transfer from the researcher and sending to the Finance team for review and approval.
2015
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2016
Teleperformance
(Client Service Specialist (APAC))
• Answering emails from client regarding verification using Salesforce.
• Chatting with the Account Managers, Account Directors and Supervisor with regards to the client’s concern
• Sending candidate invites on behalf of the client.
• Forwarding candidates documents to the researcher.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.