BS Computer Engineering
Nueva Vizcaya State University
> Computer Engineer
> Currently working as an IT support
> Single Mother
> I have a passion for learning new things
> I quickly adapt to new tasks and environments
> Self-motivated, detail-oriented, resourceful
Nueva Vizcaya State University
Point of contact to support service users reporting issues, requesting information, access, and other services. Assess all the incoming calls and tickets and assign them to a specific technician/engineer.
Point of contact to support service users reporting issues,
requesting information, access, and other services. Communicate with users to resolve technical problems, and ensure personnel can use the systems and software they need.
- Filing important documents / Compiling financial reports
- Setting appointments with different agencies
- Renewing government-mandated documents
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.