Hey I am Venice Keanna

More Info About Me

I’m Venice, a new yet dedicated General Virtual Assistant with nearly 7 years of combined experience in administrative support, email management, customer service, sales, basic graphic design, social media management, and lead generation. My passion lies in helping clients achieve their goals by bringing organization, efficiency, and innovative problem-solving to every task.

Explore my website to discover how I can assist you in reaching your objectives with precision and professionalism.

Venice Keanna Buot
Danao City, Philippines
buot08@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

General Virtual Assistant
Customer Service
Lead Generator
Social Media Management

Certificates

General Virtual Assistant

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Undergraduate
Bachelor in Tourism Management

University of San Carlos

2024
In Depth General Virtual Assistant Course

The General Virtual Assistant Course provides essential training for remote administrative support, covering skills like email management, project management, social media handling, and customer service. Participants learn basic accounting, digital marketing fundamentals, and essential software tools, along with time management strategies. This comprehensive program prepares graduates to effectively support clients and adapt to various business needs.

2017 - 2019
Teleperformance
(CSR)

In my role as a Travel Specialist, I was responsible for managing a variety of travel-related tasks, including booking and coordination, modification and cancellations, and provider communication. My experience in this role has equipped me with strong organizational skills, attention to detail, and the ability to handle complex travel arrangements while delivering exceptional customer service.

2019 - 2020
Optum Global Solutions
(Customer Care Advocate)

In my role as a CCA, my responsibilities included: prescription management,provider communication, and insurance verification.This experience has developed my skills in customer service, administrative tasks, and problem-solving within a healthcare setting, ensuring patients receive the support they need for their medication management.

2020 - 2024
JPMorgan Chase & Co
(Fraud Specialist CSR)

In my role as a Fraud Specialist, I was responsible for: General banking inquiries, fraudulent charge reporting, and account management. This experience has honed my skills in customer service, fraud detection, and account management, allowing me to effectively safeguard financial assets and maintain trust.

2022 - 2023
Performance Golf
(Sales Representative)

In my role as a Sales Representative, I was responsible for the following key tasks: Cold-calling, product promotion, and client engagement.This experience has honed my skills in persuasive communication, client relationship management, and strategic sales tactics, all crucial for driving success in a competitive market.

2022 - 2024
Solarscout
(Sales Admin Support)

As a Sales Admin Support, I manage and respond to email communications promptly to maintain strong relationships with leads. I create and maintain sales templates to streamline our processes and identify potential leads through various channels. Additionally, I reach out to these leads to nurture relationships and gather valuable information. I utilize Close CRM to add and update lead records, ensuring accurate tracking of sales activities. I also design disposition icons for our website using Figma to enhance user experience. My responsibilities include engaging with prospects to address inquiries, assisting with email marketing campaigns, managing the social media inbox to respond to inquiries, and organizing calendars for meetings and appointments.

My Services

General Virtual Assistant

Provides a wide range of administrative, organizational, and support services remotely.

Lead Generator

Fill the sales funnel with high-quality prospects.

Customer Service

Interacting with customers to provide support, resolve issues, and ensure satisfaction.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Danao City,
Philippines
Email :
buot08@gmail.com


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