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Bachelor of Science in Nursing
Cagayan Capitol College
More Info About Me
Hi there! My name is Vanessa and I am from the Philippines. I took up a Bachelor of Science in Accountancy during college I recently resigned from my job as an ESL teacher for three years. I was also able to be part of a bpo company where we catered to different cultures such as Mexican, American, and Indian. and with that bpo experience, I can say that my patient and people skills are fully developed I am an enthusiastic, self-motivated, reliable, responsible, and hard-working person. I am a mature team worker and adaptable to all challenging situations. I can work well both in a team environment as well as using my initiative. I can work well under pressure and adhere to strict deadlines.
My Skills and Competencies
Bookkeeper
Administrative Assistant
Social Media Management
Data Entry
Certificates
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My Experience and Education
January 2023
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Up to present
Le Club Goss Inc.
(Email Marketer/Lead Generator)
* In charge of creating the email campaign strategy and tactics for delivering persuasive messages.
* All aspects of email marketing campaigns, including market research, must be overseen.
* Collaborate with colleagues from other departments to ensure that offerings are taken advantage of to the fullest extent possible.
* Conducting market research to better understand current consumer behaviors.
* Examining previous campaigns to identify areas of strength and weakness that could inform future outputs.
* Developing error-free copy.
* Keeping track of customers who have chosen to receive our correspondence.
* Each campaign's utility is monitored and reported on.
* Find new customers for the sales team.
* Leads should be researched, tracked, maintained, and updated.
* Email marketing to specific clients and prospects
* Create and manage a lead generation database.
* Contribute to the creation of proposals and/or sales presentations.
* Provide management with accurate and timely information.
* Develop a thorough understanding of the company's products and services to aid in the sales process.
August 2022
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October 2022
Home Smart
(Cold Caller)
*I will call new prospects/homeowners and follow up with them as needed.
*taking incoming calls from potential clients
*The job will require a significant amount of interaction with homeowners.
*Using scripts to explain a product's features, costs, etc., and highlight its advantages
*Make over 200 calls per day on the auto-dialer and can attempt and find possible quality leads each day to try and generate potential good leads.
2021
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2021
Versatel Marketing
(Appointment Setter)
Initiate telephone conversations to engage leads (potential customers) sourced from the database, Call prospective clients using a list of phone numbers provided to you, Accept calls from prospective clients as they arise, Keep a detailed log of calls, including those which were not answered, Attempting to contact prospective clients who you have been unable to contact, Fielding basic questions and concerns about the products and services we offer and Familiarizing yourself with essential details of our products and services.
2019
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2022
51 Talk
(ESL Teacher)
Research new teaching methods for teaching English as a second language, Create a supportive and positive classroom environment, Encourage student participation, lead student discussion to make them active and engaged in learning, Provide feedback to students and assign grades to their coursework, Track student attendance to online classes, Provide instruction to children and adults, communicate effectively and successfully operate software and hardware to perform their teaching tasks.
Company Name: Versatel Marketing
2021
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2022
ICAPE Group
(Account Manager)
⦁ Develop new business with existing clients and or identify areas of improvement to meet sales quotas
⦁ Build and maintain strong, long-lasting client relationships
⦁ Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
⦁ Prepare reports on account status Collaborate with the sales team to identify and grow opportunities within the territory
⦁ Collaborate with the sales team to identify and grow opportunities within the territory
⦁ Closely interacts with customers to answer questions or address concerns.
⦁ Overseeing routine issues as well as handling more complicated ones on behalf of their clients.
November 2018
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May 2019
Teleperformance
(Customer Service Representative)
Help customers with complaints and questions.
Manage a large number of incoming calls.
Give customers information about products and services, take orders, and process returns.
Keeping records of customer interaction comments and complaints.
Ensure customer satisfaction and provide professional customer support.
2017
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2018
Filinvest Land Incorporated
(Admin - Assistant Supervisor)
Provide administrative support to the technical managers including travel and calendar management, preparations of expense reports, and maintenance of electronic and paper files.
Basis research, data compilation, and database maintenance for projects and documents. Perform ADMINISTRATIVE tasks under the guidance of the supervisor such as documenting procedures and creating guidelines.
Running payroll.
2015
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2015
Serves to Services
(Data Entry Specialist)
⦁ Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
⦁ Enters customer and account data by inputting alphabetical and numeric information on a keyboard or optical scanner according to screen format.
⦁ Maintains data entry requirements by following data program techniques and procedures.
⦁ Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete, purging files to eliminate duplication of data.
⦁ Prepare source data for computer entry by compiling and sorting information, and establishing entry priorities.
⦁ Secure information by completing database backups.
⦁ Maintains operations by following policies and procedures; reporting needed changes.
⦁ Contributes to team effort by accomplishing related results as needed.
2006
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2008
Unilab Philippines
(Market Researcher/Sales Agent)
⦁ Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
⦁ Measure and assess customer and employee satisfaction.
⦁ Forecast and track marketing and sales trends, analyzing collected data.
⦁ Seek and provide information to help companies determine their position in the marketplace.
⦁ Measure the effectiveness of marketing, advertising and communications programs and strategies.
⦁ Conduct research on customer opinions and marketing strategies, collaborating with marketing professionals.
⦁ Attend staff conferences to provide management with information and proposals concerning the promotions, distributions, design, and pricing of company products or services.
⦁ Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.
⦁ Monitor industry statistics and follow trends in trade.
⦁ Devise and evaluate methods and procedures for collecting data (such as surveys, opinion polls, or questionnaires) or arrange to obtain existing data.
⦁ Develop and implement procedures for identifying advertising needs
September 25, 2023
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up to present
Philippine Island Kids Incorporated
(Administrative/Finance)
Maintain Accurate transaction records, prepare budget for the entire company, perform financial audits, process invoices, records account receivable and account payable, schedule meetings, preparing expense reports, develop and maintain filing system
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.