2014
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Bulihan National Highschool
More Info About Me
I am a breadwinner in the family since 2013 and I always strive to be the best daughter, sister, and provider to achieve all my dreams for myself and my family. I am also a simple woman who loves to make life easier and more fun!
My Skills and Competencies
Social Media Management
Amazon Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2022
Haulla Waste Services
(Sales Associate)
- Calling leads using Dialpad to generate business sales by offering the company's waste collection service.
- Creating important note updates for leads using HubSpot.
- Creating a contract for leads using DocuSign.
- Answering or explaining processes and billing questions from leads.
- Understand the lead's wants or needs and provide the best offer to lower their monthly trash bill.
2021
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2022
Optum Global Solutions
(Customer Service Specialist)
- Providing different health plans, coverage, and benefits to members or providers.
- Assisting in filing claims and checking the status of claims
- Providing assistance with members' health insurance applications and providing the status of the application.
- Answering any billing inquiries and processing payments
2020
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2021
SLK
(Disputes Specialist)
- Filing a dispute case for any unauthorized transaction.
- Detect possible multiple fraud transactions.
- Blocking and replacing credit or debit cards due to fraud or upon customer’s request.
- Provide status updates for ongoing and complete dispute cases.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Expert
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.