Hi there! I am Vanessa Marie

|

More Info About Me

I do anything possible to turn the feed scrolling people into your customers. I do that by using marketing skills. When you work with me, you will get fast response, clear communication and detailed reports. I have a creative eye for visual aesthetics and layout.
On the other hand, I am also a dedicated Data Entry, Web Research, and Lead Generation Expert. I am a reliable, diligent, and detail-oriented individual, committed to providing excellent work to all clients. I always give my best to produce quality work and provide 100% guaranteed satisfaction to all my clients. Data Entry and Internet Research are my specialized areas. As a determined and dedicated person, I believe that I can be a very good provider.
A pleasure to meet you!

Vanessa Marie Liloc
Muntinlupa City, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Data Entry
Content Creator

Certificates

General Virtual Assistance Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2017
BS Psychology

Pamantasan ng Lungsod ng Muntinlupa

2023 - 2024
Paypal
(Customer Service Representative)

• Assisting users in sending and receiving money through the digital payment platform.
• Answering queries of new users and helping them in signing up to the platform.
• Helping users to track their money transfer, filing disputes, checking account status, and assisting them with their overall account concerns through phone call, chat, and email.

2021 - 2023
Asurion
(Technical Support Representative)

• Analyzes issues to identify appropriate troubleshooting methods needed for resolution.
• Educates users with general how-to’s and responded efficiently with questions and inquiries.
• Guide and walk-through users in navigating their devices for a quick resolution.

2017 - 2021
Concentrix
(Customer Service Representative)

• Identifying customer issues and determined root cause of problems to resolve product or service complaints.
• Helped customer with account management and changes.
• Addressed billing concerns and disputes to help retain service and maintain customer satisfaction.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Muntinlupa City,
Philippines


Copyright © Myprofile.ph