BS Psychology
Pamantasan ng Lungsod ng Muntinlupa
I do anything possible to turn the feed scrolling people into your customers. I do that by using marketing skills. When you work with me, you will get fast response, clear communication and detailed reports. I have a creative eye for visual aesthetics and layout.
On the other hand, I am also a dedicated Data Entry, Web Research, and Lead Generation Expert. I am a reliable, diligent, and detail-oriented individual, committed to providing excellent work to all clients. I always give my best to produce quality work and provide 100% guaranteed satisfaction to all my clients. Data Entry and Internet Research are my specialized areas. As a determined and dedicated person, I believe that I can be a very good provider.
A pleasure to meet you!
Pamantasan ng Lungsod ng Muntinlupa
• Assisting users in sending and receiving money through the digital payment platform.
• Answering queries of new users and helping them in signing up to the platform.
• Helping users to track their money transfer, filing disputes, checking account status, and assisting them with their overall account concerns through phone call, chat, and email.
• Analyzes issues to identify appropriate troubleshooting methods needed for resolution.
• Educates users with general how-to’s and responded efficiently with questions and inquiries.
• Guide and walk-through users in navigating their devices for a quick resolution.
• Identifying customer issues and determined root cause of problems to resolve product or service complaints.
• Helped customer with account management and changes.
• Addressed billing concerns and disputes to help retain service and maintain customer satisfaction.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.