2017
Bachelor of Science in Statistics
Western Mindanao State University
More Info About Me
Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to establish trust between me and our future clients and to create a common bond of trust, particularly over the phone, email or chat.
My Skills and Competencies
Data Entry
Virtual Assistant
Customer Service
Chat support
Certificates
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My Experience and Education
2017
-
2018
Suzuki Auto Zamboanga
(Sales Agent)
1 year as a SUZUKI vehicle sales representative in the Philippines. I also shared my skillset in terms of how I connect with customers, and I was able to sell some units and try to up-sell some accessories with their brand new vehicle. Contributing to the company's sales growth is a fantastic experience.
2019
-
2021
Concentrix
(Customer Service Representative then Promoted to Team Captain)
Handle calls then switch to chat, handling both supcalls and supchats. Telecommunication Account. Doing troubleshooting, bills, upgrades and etc.
2022
-
2022
Healthybos Inc
(Voice, Email, Chat)
Follow up Prescriptions, Process orders, taking calls, and verifying insurance
2022
-
2023
Concentrix
(Voice(Healthcare))
upselling, providing quality service, order processing and handling insurance
2024
-
2025
Airport Shuttle
(Dispatcher/ Customer Service)
Dispatching drivers, calling pax and drivers, taking reservations
My Services
Data Entry
I am proficient in typing and transcription. I have excellent computer and technical skills.
Virtual Assistant
I have the ability to plan and strategize things. I prioritize revenue generating task and can communicate effectively.
Customer Service Representative
I especially enjoy when I get to help a customer find a solution they didn’t even realize was possible.