Business Administration
Western Institute of Technology
Hello! I'm Valerie, a passionate SEO and content writer with a strong background in technical support. With over two years of experience in the technical support field, I've developed a keen understanding of various technical concepts and the ability to communicate complex ideas in a clear and concise manner.
My journey in technical support has allowed me to develop exceptional problem-solving skills, attention to detail, and the ability to work efficiently under pressure. These skills have seamlessly transitioned into my work as an SEO and content writer, where I strive to deliver high-quality, well-optimized content that meets both the clients' objectives and the needs of their target audience.
As an SEO specialist, I understand the importance of keywords, meta tags, and on-page optimization. I'm skilled at conducting comprehensive keyword research to identify strategic opportunities, implementing SEO best practices, and analyzing data to refine content strategies. By combining my technical support experience with my expertise in SEO and content writing, I offer a unique blend of skills that enable me to create engaging, informative, and search engine-friendly content.
Your success is my success. I firmly believe in forging strong partnerships with my clients and working collaboratively to achieve their goals. I take the time to understand your brand, industry, and target audience, allowing me to create tailored content strategies that drive organic traffic and foster meaningful engagement.
I'm passionate about staying up-to-date with the latest SEO trends and algorithm changes, ensuring that my content remains relevant and competitive in the ever-evolving digital landscape. I'm committed to delivering content that not only ranks well in search engines but also provides value to readers, with a focus on user experience and engagement.
Whether it's crafting compelling blog posts, optimizing website content, or conducting technical audits, I take pride in my ability to effectively communicate complex technical information in a way that is easily understood by both technical and non-technical audiences.
If you're looking for an SEO and content writer who brings technical expertise, creativity, and a results-driven approach to the table, I'm here to help. Let's collaborate and create content that not only drives organic traffic but also establishes your brand as a trusted authority in your industry.
Western Institute of Technology
Handle customer inquiries and complaints
Manage subscription services
Provide technical support
Process orders and transactions
Resolve complex issues
Maintain accurate records
Stay informed about products and services
Conduct outbound outreach to B2B clients, promoting
Wayfair products.
Utilize strong communication skills to drive sales growth
and customer enrollment.
-Providing superb customer service experience to customers.
-Resolving customers' technical issues.
-Handles internet, cable, home phone, and email technical issue.
-Aim to discover customers' needs or lifestyles to tailor fit our products and services.
Specialize in crafting compelling and relevant content that captures attention and communicates effectively.
Reply promptly to emails and chat, provide clear solutions, track and manage requests, and keep customers updated.
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.