Hey I am Ulaysa

Feel free to go through my page and get a glimpse of how I can help you in your business

Hi there, I'm Ulaysa D. Dimaculangan, a 46-year-old a mother of two. An Islam believer and practicing my Muslim faith since birth. I am a Computer Engineer by profession. I've worn many hats, into administrative roles for nine fulfilling years. Throughout my career, I have worked in various departments, including the office of the Undersecretary for Field Operations, Technical departments, and the Legal department, which was my most recent and longest-tenured position. Beyond my government duties, I've explored different roles, including serving as a Customer Experience Agent at Alorica DAVAO and teaching online at 51Talk, where I enjoyed flexible scheduling.
My skills include handling case records, conducting inventory, database management, scheduling, Internet research, and generating and organizing leads. I excel at connecting with diverse individuals and establishing rapport. Comfortable with virtual technologies, I am quick to adapt and learn new tools.
I am deeply passionate about helping others, making it my primary focus. Here's what I have experience with and am great at that would surely be beneficial to your company and will surely be able to solve your problem as Virtual Assistant/Data Entry or Admin support.
1. Operating systems (Microsoft Windows)
2. Office (Microsoft Office), (Google Docs and Spreadsheets, managing files through Google Drive)
3. Presentation software (PowerPoint, Google Slides)
4. Spreadsheets (Microsoft Excel, Google Spreadsheets, Airtable)
5. Communication and collaboration tools (Slack, Skype, Emails, Zoom, Google Meet, Trello)
6. Data visualization
7. Organizing schedules with Google Calendar, and arranging appointments with internal and external clients via email.

I believe I can be a valuable addition to your team, dedicated to delivering outstanding results, fostering long-term relationships, maintaining professionalism, and ensuring 100% client satisfaction. Let's work together to achieve greatness!

Ulaysa D. Dimaculangan
Davao City, Philippines
ulaysad@gmail.com
Freelancer
View Work Hire Me

My Skills and Competencies

Data Entry Specialist
Administrative Assistant/VA

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2002
DATA ENCODER ELIGIBILITY (MC #11 Category 1)

Performing Data Encoding Work

2000
BS Computer Engineering

Lyceum of the Philippines

September 2015 - 2023
Department of Environment and Natural Resources-RXI
(ADMINISTRATIVE ASSISTANT)

• Develops a computer program or system for the management of the records.
• Provides administrative support to ensure efficient workflow in the office.
• Carries out administrative duties such as filing records, providing assistance to lawyers, mailing documents, and scheduling meetings and conferences.

December 2021 - 2023
51talk- Home-based Online English School
(ONLINE TEACHER (Part-time))

• Engaged Chinese students in English
• Used 51 Talk Air Class for interactive lessons
• Tracked & reported student progress

November 2021 (Various dates) - March 2022 (Various dates)
Xcel Hub Training Services
(INTERNSHIP AS A SOCIAL MEDIA MANAGER AND CHAT SUPPORT SPECIALIST)

• Engaging in Social Media Followers by responding to posts comments.
• Replying to inquiries sent directly to Xcel Hub's Facebook page.
• Managing transactions such as sales and registrations of students.
• Organizing the inbox by adding labels and moving to designated folders.
• Assist in getting more engagements and improve the online presence of our Facebook Page

November 2021 (Various date) - March 2022 (Various date)
Xcel Hub Training Services
(INTERNSHIP AS A VIRTUAL LEAD GENERATION ASSISTANT)

• Scrapping Leads by category and estate using Instant Data Scraper Chrome Extensions
• Cleaning the leads database for any duplicates and inactive email addresses
• Maintaining and organizing leads scraped from Yellowpages.com.au
• Checking websites and other sources for any missing information

November 2021 (Various date) - March 2022 (various date)
Xcel Hub Training Services
(INTERNSHIP AS A VIRTUAL ASSISTANT EXECUTIVE)

• Australian Client Lead Generation
• Hubspot Import
• Data Studio Reporting

July 2021 (probationary period) - August 2021 (probationary period)
Alorica Teleservices, Inc.
(CUSTOMER EXPERIENCE AGENT)

• Address customer inquiries and resolve complaints, ensuring a high-quality service experience for T-Mobile account holders.
• Efficiently escalate complex issues beyond the scope of initial support, guaranteeing timely and expert resolution.
• Meticulously document interactions, providing customers with essential reference details such as agent ID and service request numbers for seamless follow-up.

January 2012 - September 4, 2015
Department of Environment and Natural Resources-RXI
(DATA ENCODER)

• Spearheaded document digitization initiatives, transforming paper-based records into digital archives for enhanced preservation, streamlined storage, and expedited retrieval.
• Diligently encoded and maintained case data, ensuring the integrity and accessibility of electronic file systems.

February 2009 - December 2011
Department of Environment and Natural Resources-NCR
(INFORMATION SYSTEM RESEARCHER)

• Gathered data for the Manila Bay Integrated Information Management System; (Water Quality Reports, Critical Habitat, and Resources, Partnership and Governance);
• Collate data (geophysical and socio-economic data) from 17 Local Government Units National Capital Region; • Encoding of gathered data from 17 LGUs;

2002 - 2004
Department of Environment and Natural Resources- Central Office
(INFORMATION SYSTEM RESEARCHER)

• Scanning and indexing outgoing documents before it is filed;
• Collate and evaluate materials required to prepare electronic documentation of program information such as CD ROMs and computer-based presentations and maintain and update the same as needed, and
• Develop the application protocol for computer-based information management systems including e- connectivity.

My Services

Data Entry Specialist

I put my 100% into every project that I work on, and I make sure that the output that I promised is not half-baked.

Administrative Assistant/VA

Organizing schedules, managing documents, facilitating communication, ensuring efficient office operations.

Testimonials

Author

Judy Anne A. Baluran

Ulaysa is my office mate in one of the legal departments here in the Philippines. I've known her since 2013 when I started working there. She is our Administrative Assistant and she handles the records of cases in the office, she conducts regular inventory of the cases, as well as the equipment and materials in the office. She was also responsible for creating the database of the cases in the office. She answers phone calls and entertains walk-in clients and schedules and sets up meetings for our lawyers. Ulaysa is reliable in the office. She gets things done. She doesn't stop until her task is done. She also helps everyone around in their respective tasks. Aside from her skills in computers and applications, her greatest asset is her persistence to get the work done, which also becomes her weakness as she doesn't stop and worries about her task until it is done. She will adapt pretty well and fast. She grew up in a city with a different culture and language than the city she is living in now but she managed to adapt pretty well. All in all, she will be an asset in your company should you decide to give her a shot. I hope I have given you a glimpse of who she is.

Author

Roxanne Lineses

What a reliable Virtual Professional and Project Coordinator! Ulaysa is one of those students that I hired for part-time work as a VA for Xcel Hub and she is basically familiar with my day-to-day administrative jobs. She is very reliable and dependable, especially when I need something urgent. Would never forget her as she is bold to open up recommendations or suggestions that will help the business grow. I don't even need to micromanage her because she knows what she is doing and how she manages the day-to-day challenges is admirable! Thank you for all your help, thank you for always make me feel that are always there to learn, you are one of those students that I will never forget. Keep up the good work and I appreciate you in every way.


Works

Data Entry Specialist

Social Media Management

Hubspot Leads

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines
Email :
ulaysad@gmail.com


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