2002
Bachelor of Science in Physical Therapy
San Pedro College, Davao City
About me
Greetings! I am Chu, a proud mother of two incredible children and a devoted homemaker. Throughout my life, I've held a vision of finding a job that would allow me to embrace my passion for productivity while still prioritizing quality time with my family, particularly my kids.
Virtual assistance is the ideal solution for realizing my aspirations, as it ignites a deep sense of enthusiasm within me. Drawing from my past experiences in administrative and supervisory roles, I possess a wealth of skills such as strong analytical thinking, problem-solving abilities, adaptability, and resilience. I am a quick learner, brimming with eagerness to acquire new knowledge and skills. With a self-starting attitude, I can work efficiently and independently, requiring minimal supervision.
My utmost priority has always been delivering exceptional work and ensuring client satisfaction. With the right mindset and work ethic, I am confident that I can greatly contribute to achieving my clients' goals. I am thrilled about the prospect of collaborating with you, my esteemed future clients, and eagerly anticipate the opportunities that lie ahead.
My Skills and Competencies
Medical Virtual Assistant
Bookkeeper
Certificates
My Experience and Education
July 2003
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2004
Provincial Health Office of Davao Del Norte Philippines
(Administrative Clerk)
Manages incoming and outgoing correspondence, maintains and keeps pertinent records and files, manages schedule of appointments and meetings, gathers data and ensures proper documentation during meetings, provides other administrative assistance as directed by the supervisor to ensure smooth organizational operations and workflow.
October 24, 2005
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December 23, 2005
G-Com Ltd. (Asia-Pacific) Inc.
(Call Center Agent)
Handling incoming calls from customers, assisting customers with placing orders, verifying product availability. Provides accurate product details and gives appropriate recommendations suitable for the customers' needs. Processing of transactions accurately and efficiently. Adhering to the company's protocols and directives to ensure quality service to our customers.
.July 1, 2006
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May 31, 2010
Davao Medical School Foundation Hospital Inc. (DMSF Hospital)
(Head/Supervisor - Medical Records Section; Hospital Insurance Claims Coder - (International Code of Diseases) ICD-10)
. Oversees the organization, management, and security of patient medical records, ensuring accuracy, compliance with regulations, and efficient retrieval of information when needed by healthcare providers and authorized personnel.
· Performs administrative tasks which include office policy/manual making and revisions (if the need arises).
. Coordinates with the upper management and other supervisors to ensure quality workflow which is crucial for hospital operations.
. Supervises and checks quality work output of the team and conducts performance evaluation.
· Puts appropriate ICD-10 code for each patient diagnosis and validates them to ensure accuracy, hence, avoiding disapproved or returned to hospital insurance claims.
My Services
Medical Virtual Assistant
Provide comprehensive administrative assistance to healthcare professionals to improve work efficiency and productivity.
Bookkeeping
Managing financial records, reconciling accounts, processing transactions, generating financial reports.