2014
Bachelor of Science in Electronics Engineering (BSECE)
Laguna State Polytechnic University
What I Bring to the Table
My name is Trixie Anne Ramirez, and I am from Laguna, Philippines. I hold a Bachelor of Science degree in Electronics Engineering, a discipline that has sparked my passion for technology and innovation.
I bring a wealth of diverse experience from working with international companies across various engineering industries and digital services. With a background as a Virtual Assistant in a construction company, supporting engineering tasks within both sales and operations and as a Technical Support Engineer for a leading solar energy company focused on North America, I have developed strong technical expertise in high-demand sectors. With approximately 8 years of experience in wireline and wireless telecom networks—particularly in OSP (Outside Plant) works and network design—I have collaborated with multinational teams and managed projects across different regions. My strong managerial and project management skills enable me to lead teams effectively and oversee complex projects on a global scale.
Additionally, I use social media to promote my online design services, connect with local clients, and grow my small digital online business, demonstrating my entrepreneurial drive and global reach. I am eager to continue expanding my skill set and contribute to a dynamic company that offers opportunities for professional growth and further development.
Professional Skills
Showing Technical and Interpersonal, the essential for career success.
Social Media Management
Graphic Designer
Data Entry
Content Creator
Virtual Assistant
Telecommunication Engineering
Technical Support for Product & Services
Construction Engineering
Certificates
My Experience and Education
2023
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2024
Ardmor Construction
(General Virtual Assistant)
• Managed GIS mapping and residential measurement reports, ensuring accurate and timely documentation for engineering and sales teams.
• Provided administrative support as an Engineering Sales Assistant by handling company emails, recording calls, and maintaining smooth communication between teams.
• Coordinated production schedules, tracked social media marketing campaigns, and generated reports using HailTrace.Assist with housing insurance policy completion, extensions, supplements, and ITEL.Lead generation for both email and cold calling.
• Supported the sales team by managing job handoff supplements, material selection, pre-approval checklists, post-approval documentation, and invoices, while tracking job status and overseeing lead creation and credit requests
2024
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2024
SolarEdge Technologies/NovaSource Power
(Technical Support Engineer)
Managed inbound and outbound calls and emails from customers and installers, documenting all interactions in a CRM system for solar installations.
Provided troubleshooting support for solar products using product schematics and knowledge-base resources, ensuring effective solutions.
Collaborated with operations to process returns, warranties, and updates to the knowledge database for improved support efficiency.
Demonstrated excellent communication and interpersonal skills, building strong relationships with customers and team members while adapting to new systems quickly.
2023
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2023
Fibre Network Design Ltd.
(Network Planner)
Designed high-level (HLD) and low-level (LLD) plans for civil and cable routes, creating detailed maps and drawings to support project needs.
Provided GIS and mapping assistance to the survey team, ensuring accuracy and consistency in route planning and documentation.
Developed feeder or spine network designs, distribution network layouts, and comprehensive splicing matrices and details.
Prepared design risk assessments, cabinet and pole designs, and technical packs (SED, TRR) to align with
client standards, including wayleave documentation for local authorities.
2022
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2022
Entegro Ltd
(Fibre Design Engineer)
Collaborated with the Planning & Design team on quality control (QC) during the creation of low-level designs (LLD) for civil and cable routes.
Produced detailed maps and drawings, providing GIS and mapping support to field staff to ensure seamless implementation.
Designed feeder and distribution networks, completed Bills of Materials (BOMs) and Bills of Quantities (BOQs), and conducted comprehensive design risk assessments.
Created site documentation for cabinet installations, SEDs, and project risk reports, ensuring compliance with client architectural and technical standards.
2020
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2022
Globe Telecom Inc.
(Area Project Manager)
Managed the South Luzon area as Project Manager, overseeing the end-to-end delivery of wireline broadband projects, including deviation fulfillment and product endorsement.
Led Agile squads, prioritized tasks, maximized value, and addressed project impediments by bridging stakeholders and coordinating resources.
Directed OSP domain operations, ensuring HLD and LLD compliance for FTTH network builds and supervising field inspections for OSP works, including testing, splicing, and site acceptance.
Monitored vendor performance, validated database accuracy, and ensured design and implementation alignment to meet KPIs and deliverables for the sales team.
2016
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2020
TPG Telecom Inc.
(Fibre Design Coordinator)
• Designed High-Level and Low-Level plans for fiber installations, ensuring alignment with project requirements and resolving discrepancies between as-built and design plans.
• Managed compliance with as-built documentation and third-party carrier standards, including processing route cancellations and updating records.
• Coordinated field inspections, prepared reports, and maintained accurate installation records for smooth project progression.
2014
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2016
MG Exeo Network Inc.
(OSP Support Engineer)
• Supported PLDT NCLSP and SMART Communications FOC projects by conducting site surveys, preparing AutoCAD and Visio drawings, and developing BOM and BOQ for FTTH installations.
• Managed splicing, testing, troubleshooting, and the implementation of OSP projects, including FOC Tailing MSAP and FTTH installations, with experience in digital cable rehabilitation and aerial/underground OSP work.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
General Virtual Assistant
Provides administrative, technical, and creative services to businesses or entrepreneurs