2018
Bachelor of Science in Information Technology
World Citi Aeronautical and Technological Colleges
More Info About Me
Hello! My name is Trishia Mae Gabatino and I am excited to introduce myself to you. I am a 25 years old. I graduated as a Bachelor of Science in Information Technology. Unmarried woman and have 2 years of experience in Data Entry, more than year of experience as a Customer Service Representative and love to Create Designs since College.
I have always been passionate about entering Data accurately and efficiently. I am constantly seeking new opportunities to learn and grow in my field, as I believe that continuous learning is essential for personal and professional development.
In addition to my love for Graphic Designs, I have had the opportunity to work as a customer service representative for a telecommunications company for the past year, and it has been an enriching experience. In this role, I have interacted with a diverse range of customers on a daily basis, handling inquiries, resolving issues, and providing product information. I have developed a deep understanding of the company's products and services to effectively assist customers and provide them with accurate information.
I am excited to connect with like-minded individuals and grow together in both personal and professional aspects. Thank you for taking the time to get to know me, and I look forward to future conversations and collaborations!
Customer Service Representive
Social Media Management
Graphic Designer
Data Entry Specialist
Content Creator
Customer Service Representative
Certificates
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My Experience and Education
2022
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2023
Support Service Group
(Customer Success Specialist)
My main task is to assist clients to schedule, reschedule cancel their exams, assist to connect to their proctor, monitor their exam via live proctor by providing customer service via inbound or outbound calls , answer inquiries through ticket or chats. As a customer service representative, my primary task is to provide excellent service and support to customers. I am responsible for addressing customer inquiries, resolving complaints, ensuring overall customer satisfaction and ensure that customers feel valued and supported throughout their interactions with the company.
2020
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2022
Roadmax Company
(Data Analyst)
As a data entry specialist, my task is to ensure the accuracy, integrity, and organization of data, enabling smooth operations and informed decision-making within the organization. By creating a Sales Report each day, the collaboration and communication skills are also valuable, as I need to coordinate with team members or supervisors to clarify data requirements, report any issues or discrepancies, or seek guidance when encountering complex data entries.
2019
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2019
Citysuper Incorporated
(Cashier/Customer Service)
As a cashier, my main task is to ensure smooth and efficient transactions for customers. I am responsible for greeting customers warmly, scanning and ringing up items accurately, and handling various forms of payment, including cash, credit cards, and Checks. It is essential to provide excellent customer service by addressing any inquiries or concerns promptly and professionally. Additionally, I am responsible for verifying identification for age-restricted purchases, and processing returns or exchanges according to store policies. It is important to maintain a clean and organized workspace, including keeping your cash register area tidy and well-stocked with necessary supplies. Overall, my role as a cashier is crucial in providing a positive shopping experience for customers.
My Services
Social Media Management
Creating strategies to build a strong online presence for individuals, brands, or organizations across various platforms
Data Entry Specialist
My work is to efficiently create a reports daily and enter data to Excel, ensuring data integrity and accessibility.
Graphic Designer
My skills to blend creativity with technical expertise makes me a valuable asset in visual communication industry.
Content Creator
I have an eye for aesthetics and understand the importance of visually appealing content.